Faculty of Business School: Recent submissions
Now showing items 281-300 of 1027
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ANALYSIS OF THE IMPACT OF STORE ATTRIBUTES TOWARDS PERCEIVED RELATIONSHIP INVESTMENT AND PERCEIVED RELATIONSHIP QUALITY ON CUSTOMER’S ATTITUDINAL LOYALTY OF SOGO DEPARTMENT STORE IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-11)Retaill industry is one of many sectors that has given big contribution to Indonesia GDP performance. Recorded by Badan Pusat Statistik or BPS (Central Bureau of Statistics), in 2016, retail industry contributes 15.24% of ... -
THE EFFECT OF FUNCTIONALITY, USABILITY, VALUE FOR MONEY AND VALUE FOR TIME ON CUSTOMER SATISFACTION TOWARDS CUSTOMER LOYALTY OF AIRBNB USERS IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-11)The Economic growth and development in ASEAN has led to urbanization, rising incomes, growing middle class, increases in consumer spending, higher living expectations and changing consumer habits. Better wealth and lifestyles ... -
FACTORS AFFECTING CONTINUED USAGE INTENTION OF GO-PAY USERS AMONGST SURABAYA CITIZEN
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-30)ASEAN’s growth and development in economy and technology have led to new trends of lifestyle using Financial Technology to improve and automate the delivery and use of financial services. With the total population of ... -
THE EFFECT OF STORE ATMOPSHERE, SERVICE QUALITY, PRODUCT ASSORMENT TOWARDS CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION ON INNISFREE CUSTOMER’S IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-06)Modern society teaches that outer appearance is the most valuable asset that everyone must have nowadays. In a society where certain appearances and figures of the face are renowned for their beauty, women invest a lot ... -
ANALYSING FACTORS INFLUENCING STUDENTS' COLLEGE CHOICE DECISION IN SURABAYA IN THE FORM OF SOCIAL MEDIA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-03)Nowadays education has become a necessity for people. It is a right and obligation that must be carried out by every human being as it helps someone to develop himself and have a good character that contributes success ... -
THE EFFECT OF HEALTHINESS OF FOOD AND RETAILER INNOVATIVENESS ON STORE PRESTIGE, STORE TRUST TOWARDS STORE LOYALTY OF CRUNCHAUS PAKUWON MALL SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-16)The fast growth of junk-fast food restaurants has led to the overly consumed of unhealthy foods leading to many health issues such as obesity, diabetes, cancer, cholesterol and more that could lead to death. Therefore a ... -
ANALYSIS OF THE BEST ALTERNATIVE STRATEGY TO DEVELOP SMALL MEDIUM ENTERPRISES IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-20)The first goal of the United Nations’ 17 Sustainable Development Goals in the 2030 Agenda is to end poverty in all its forms everywhere, and the poverty rate in Indonesia was 9.66% in September 2018. The poverty issue in ... -
THE EFFECT OF STORE FAMILIARITY, STORE CONVENIENCE THROUGH STORE AFFECT TOWARD CUSTOMER LOYALTY OF ADIDAS TUNJUNGAN PLAZA SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-16)Technological and industrial developments in Indonesia are accompanied by the increasing economic growth of the people from year to year. This causes the lifestyle of a society able to change, in terms of style of dress, ... -
Analysis Of The Variable-variable That Will Effect Store Loyalty At Ranch Market In Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-12) -
THE EFFECT OF CONVENIENCE AND LOGISTIC ON REPURCHASE INTENTION OF SHOPEE APPLICATION CUSTOMER IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-25)Indonesia is one of the countries with high E-commerce growth, in recent years many large and retail companies have developed their business through digital E-commerce. The number of E-commerce actors continues to grow in ... -
FEASIBILITY STUDY OF A WATERBASED PAINT COMPANY CV. MITRA GRAHA SEJAHTERA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-25)Mitra Paving has more than 15 years of experience in making Paving Stone and Accessories or since 2004. Existing economic developments make CV. Mitra Graha Sejahtera wants to expand its business field. The paint industry ... -
ANALYSIS OF TRUSTWORTHINESS, FAMILIARITY AND EXPERTISE THROUGH FESTIVAL BRAND AWARENESS, PERCEIVED QUALITY AND FESTIVAL BRAND IMAGE TOWARDS FESTIVAL BRAND LOYALTY ON MARKET WORLD IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-06)The purpose of this research is to reveal whether Festival Authenticity has the effect on Loyalty to Festival through Festival Quality, Festival Value and Satisfaction with Festival on Market World in Surabaya, which is ... -
Analisis Pengaruh Decor Dan Artifacts, Spatial Layout, Dan Ambient Conditions terhadap Price Perception Dan Customer Satisfaction Dalam Membentuk Customer Loyalty Pada Pelanggan Suhsi Tei Tunjungan Plaza Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-10) -
PENGARUH SALESPEOPLE COMPETENCE & TRUSTWORTHINESS, STORE ENVIRONMENT, ASSORTMENT, DAN PROMOTION, TERHADAP VALUE FOR MONEY, DAN CUSTOMER SATISFACTION YANG MEMBENTUK LOYALTY INTENTION DARI PELANGGAN MINISO DI TUNJUNGAN PLAZA 6 DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-30)Nowadays, customer interest is more to leisure, so in order to be able to continue to attract customer spending, one of the ways is by providing experience in delivering goods at the store, these changes have been realized ... -
ANALISIS FAKTOR INTEGRATED MARKETING COMMUNICATION TERHADAP CUSTOMER LOYALTY MELALUI CAMPAIGN EFFECTIVENESS PADA KONSUMEN ADIDAS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-16)Public awareness of healthy living has increased, a healthy lifestyle began to be adopted, including exercise. In exercising, of course, you need sports clothing because clothing that is commonly used is not suitable for ... -
ANALISIS PENGARUH QUALITY OF PHYSICAL ENVIRONMENT, SERVICE QUALITY DAN FOOD QUALITY TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER PERCEIVED VALUE DAN CUSTOMER SATISFACTION PADA PELANGGAN RESTORAN ARUMANIS HOTEL BUMI DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-03)The era of globalization has caused the restaurant industry in Indonesia to develop very rapidly. The restaurant industry is one industry that combines products and service. Each restaurant also has its own characteristics ... -
ANALISIS PENGARUH FAKTOR WEBSITE DESIGN, RELIABILITY, RESPONSIVENESS, TRUST, PERSONALIZATION TERHADAP REPURCHASE INTENTION MELALUI OVERALL SERVICE QUALITY DAN CUSTOMER SATISFACTION PADA PENGGUNA GRAB DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-05)The development of the era is followed by the development of technology. Likewise with internet technology, now the internet has been used even further, one of which is a means of doing business. One of the most trendy ... -
ANALISIS PENGARUH AFFECTIVE COMMUNITY COMMITMENT, CONTINUANCE COMMUNITY COMMITMENT, DAN NORMATIVE COMMUNITY COMMITMENT TERHADAP BRAND COMMITMENT MELALUI BRAND ATTACHMENT PADA PENGGUNA TOKOPEDIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-05)In this modern, sophisticated internet technology has brought new business ways to introduce e-commerce. One of e-commerce that always ranks first in the highest number of visitors is Tokopedia. As a well-known ... -
ANALISIS PENGARUH FOOD QUALITY, SERVICE QUALITY, PHYSICAL ENVIRONMENT QUALITY TERHADAP REPURCHASE INTENTION MELALUI PERCEIVED VALUE DAN CUSTOMER SATISFACTION PADA KONSUMEN KOBER MIE SETAN SEMOLOWARU SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-06)The food industry in Indonesia has become one of the fastest growing industries, especially in East Java, especially in the city of Surabaya. At present the phenomenon that arises in the culinary business lies in the love ... -
PENGARUH BRAND FIT, BRAND IDENTIFICATION, BRAND AMBASSADOR TERHADAP REPURCHASE INTENTION MELALUI ATTITUDE TOWARD BRAND PADA KONSUMEN PRODUK KOSMETIK MAYBELLINE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-03)In today's modern era, women have a level of knowledge that is more socially connected. This raises consumptive life pattern and abandon productive lifestyle. One of the things that make women become more consumptive ...