Faculty of Business School: Recent submissions
Now showing items 541-560 of 1027
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ANALISIS PENGARUH OBJECTIVE NEW PRODUCT QUALITY, INDIRECT NETWORK EXTERNALITIES, DIRECT NETWORK EXTERNALITIES TERHADAP NEW PRODUCT PERFORMANCE MELALUI SWITCHING COSTS PADA PENGGUNA IPHONE 7 DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)In the competition in the world of trade in 2016, especially in the field of technology has grown very tightly. And every new technology will surely have benefits for many people. The competition of the smartphone industry ... -
PENGARUH WORK FAMILY CONLFICT TERHADAP WORK STRES DAN PENGARUH WORK STRES TERHADAP TURNOVER INTENTION DAN EMPLOYEE PERFORMANCE PADA PERAWAT RUMAH SAKIT DARMO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-14)Work Family Conflict is one of the most frequent conflicts in almost every organization, if this conflict is not addressed immediately by the company then its impact will result in the organization becoming difficult to ... -
PENGARUH FOOD QUALITY, PRICE, INTERPERSONAL SERVICE QUALITY, PHYSICAL ENVIRONMENT QUALITY, DAN BRAND IMAGE TERHADAP CUSTOMER LOYALTY MELALUI SATISFACTION PADA PELANGGAN WARUNK UP NORMAL SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-25)Currently food and beverage industry is the sector with the largest contribution of the Indonesian economy, which is 5.5 percent of the national gross domestic product and 31 percent of the gross domestic product of the ... -
ANALISIS PENGARUH PHYSICAL ENVIRONMENT, CUSTOMER ORIENTATION, RELATIONSHIP BENEFITS, PRODUCT QUALITY, COMMUNICATION, PRICE FAIRNESS TERHADAP RELATIONSHIP QUALITY PADA KONSUMEN QUIKSILVER KUTA, BALI
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)In the midst of increasing economic conditions, business competition becomes very tight to gain the maximum profit to compete. In this uncertain economic condition it becomes a challenge for companies to continue to ... -
PENGARUH KEADILAN PROSEDURAL TERHADAP KINERJA KARYAWAN MELALUI KOMITMEN ORGANISASI DAN KEPUASAN KERJA KARYAWAN PT. ETIKA DARMAKONSERENS
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-14)Construction plays an important role to the economy development because the construction associated with the provision of infrastructure for the community so in creating a qualified and competent, company needed human ... -
ANALISIS FAKTOR-FAKTOR PEMBENTUK EMPLOYEE ENGAGEMENT DAN PENGARUH EMPLOYEE ENGAGEMENT TERHADAP ORGANISATIONAL COMMITMENT KARYAWAN PT DWI MARTHA JAYA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-19)The construction industry is one of the industrial fields that has many strong resources. One of the construction companies is PT Dwi Martha Jaya in Surabaya. In gaining trust to work on various types of construction ... -
PENGARUH PERCEIVED WEBSITE QUALITY, SOCIAL INFLUENCE AND RECOMMENDATION, EXPERIENCE, CREDIBILITY TERHADAP WORD-OF-MOUTH MELALUI PERFORMANCE EXPECTANCY, CUSTOMER SATISFACTION, DAN TRUST PADA PENGGUNA TOKOPEDIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-10-01)In this modern era, people find a way which is more practical and easy to communicate and that’s through internet. Internet becomes a breakthrough to help people do things more effectively and efficiently, including ... -
ANALISIS PENGARUH OPERANT SERVICE QUALITY DAN OPERAND SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION DAN CUSTOMER ENGAGEMENT PADA PELANGGAN DOMICILE KITCHEN AND LOUNGE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)In big cities, cafes are very popular and rapidly growing, where people often take the time to visit the cafe to eat / drink, doing activity and relaxing. This kind of business is a business that still survive and even ... -
PENGARUH GAYA KEPEMIMPINAN TERHADAP KINERJA KARYAWAN DI DINAS KEHUTANAN PROVINSI SULAWESI UTARA, MANADO
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)In general, Dinas Kehutanan Provinsi Sulawesi Utara, Manado is an agency that deals with forestry-related matters both in conserving, safeguarding, or securing forests. The leadership style produced by leaders from the ... -
FACTORS THAT INFLUENCING SINGAPORE AIRLINES’ CUSTOMER LOYALTY IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-10-01)The aviation industry in Asia-Pacific region has been growing remarkably in the 21st century, driven by liberalization and globalization. Indonesia is amongst countries that has a rapid growth in air travel industry as ... -
ANALISIS CONSUMER INNOVATIVNESS WITH HEDONIC VALUE , UTILITARIAN VALUE TERHADAP CONTINUANCE INTTENTION PADA KONSUMEN “OPPO” DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-07-12)One of the rising smartphone manufacturers in the Indonesian cellular market is OPPO. Although including a new competitor in the mobile market, but OPPO market share is already high. In fact, its sales volume is claimed ... -
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Dan Loyalitas Pelanggan (Survey Pada Pelanggan Surabaya Drag Race)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-01)Todays, the tight competition in various business sectors such as the services sector can not be avoided anymore. service sector in order to retain customers in order to obtain satisfaction and high loyalty, required a ... -
ANALISIS PENGARUH BRAND, STYLE, PRICE DAN SOCIAL IDENTITY TERHADAP REPURCHASE INTENTION GEN-Y PADA MEREK FASHION UNIQLO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)Changes in consumption spending are best understood by taking a generation approach. Lifestyle and social value determined by generations have the same effect on purchases. Consumer motivation and purchasing engagement are ... -
ANALYSIS OF MALL DESIGN, MALL EMPLOYEES AND MALL ATMOSPHERE TOWARDS MALL PATRONAGE THROUGH SELFCONGRUITY, STORE IMAGE, UTILITARIAN VALUE AND HEDONIC VALUE OF GALAXY MALL’S CUSTOMER IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)There is relatively stable economic growth over the last 7 years, with the growth of 5.01% in 2017. Along with the economic development, in terms of demographic development, Indonesia is also experiencing an increase. ... -
ANALYSIS OF THE FOOD QUALITY, SERVICE QUALITY, ATMOSPHERICS, AND OTHER CUSTOMERS TOWARD REPURCHASE INTENTION THROUGH CUSTOMER’S EMOTION ON CACAOTE AT INTRO IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)Indonesia’s economy is largely driven by rising household consumption, and one of the industries that thrives on is the food and beverages industry. The growth of the sales are expected due to rising personal incomes, ... -
ANALYSIS OF THE EFFECT OF FESTIVAL AUTHENTICITY TOWARD LOYALTY TO FESTIVAL, THROUGH FESTIVAL QUALITY, FESTIVAL VALUE, SATISFACTION WITH FESTIVAL ON MARKETWORLD.ID CUSTOMER IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-26)The purpose of this researchis to reveal whether Festival Authenticity has the effect on Loyalty to Festival through Festival Quality, Festival Value and Satisfaction with Festival on Marketworld.id in Surabaya, which ... -
ANALYSIS ON THE EFFECT OF 4A MARKETING MIX ON UNIVERSITY SELECTION OF UNIVERSITAS PELITA HARAPAN SURABAYA IN THE FORM OF VIDEO MARKETING
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-02)Education is the primary foundation and the pillar in all of the countries in the world. The true meaning of education has an effect on the quality of the inner welfare and the future of its citizens. It has been proven ... -
THE FACTORS THAT DETERMINE BRAND IMAGE IN THE TOP PRIVATE UNIVERSITY IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-02)Surabaya as the second biggest city in Indonesia has their own uniqueness especially in education. Many top universities are located in Surabaya either public or private university. The competition between the ... -
ANALYSIS OF THE IMPORTANT INDICATORS FROM PERCEIVED QUALITY OF FOUR DESIGN ELEMENTS (UNITY, COMPLEXITY, INTENSITY, AND NOVELTY) FOR MARKETING TOOL AESTHETICS TO HIGH SCHOOL STUDENTS AND PARENTS IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-20)Indonesia has a huge demand for quality and qualified human power as the nation is now more internationally exposed and the effect of globalisation. However, what we find today is that the human labour is not qualified ... -
ANALYSIS OF THE EFFECT OF SALESPERSON REPUTATION TOWARD CUSTOMER LOYALTY, THROUGH ECONOMIC VALUE, SERVICE PRODUCTIVITY, AND ENJOYABLE INTERACTION AT HARTONO ELECTRONIC
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)Technological diffusion is the process by which innovations (be they new products, new processes or new management methods) spread within and across economies. Some understanding of the process of technological diffusion ...