Faculty of Business School: Recent submissions
Now showing items 621-640 of 1027
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ANALISIS PENGARUH SOCIAL MEDIA MELALUI TRUST DAN PERCEIVED USEFULNESS TERHADAP REPURCHASE INTENTION KEPADA PELANGGAN DEALJAVA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-09)The emergence of various online shopping DealJava in Indonesia, especially in the city of Surabaya is one form of online business development. Enterprises engaged in the field of online in the form of food vouchers and ... -
ANALISIS PENGARUH INTERACTION QUALITY, PHYSICAL ENVIRONMENT QUALITY, EXPERIENTIAL QUALITY, DAN EXPERIENTIAL SATISFACTION TERHADAP EXPERIENTIAL LOYALTY DARI PELANGGAN RESTORAN JAMOO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-04)At the present, tourism businesses such as restaurant in Indonesia show significant growth form year to year therefor tourism providers should continue to grow in order to meet the needs of customers in this advanced era ... -
PERAN ENTERPRISE RISK MANAGEMENT DALAM HUBUNGAN RASIO CAMELS TERHADAP KINERJA PERBANKAN YANG TERDAFTAR DI BEI
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-13)Trust is the key business of banking. The crisis of '98 caused customers' trust in the bank to disappear and was marked by the withdrawal of massive deposits (rush). To maintain customer confidence, banks must maintain ... -
THE EFFECT OF PHYSICAL QUALITY, STAFF BEHAVIOR, BRAND IDENTIFICATION AND LIFESTYLE CONGRUENCE TOWARDS BRAND LOYALTY AS MEDIATED BY CUSTOMER SATISFACTION IN STARBUCKS SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-31)In Indonesia the food and beverage industry are producing a great profit for the Foreign Direct Investment (FDI) in Indonesia. Indonesia’s food and beverage industry has been totaled to USD $1.5 billion in 2015 as in FDI ... -
PENGARUH STORE IMAGE, TRUST OF MANUFACTURER, INTERACTION QUALITY, DAN OUTCOME QUALITY TERHADAP BEHAVIORAL LOYALTY MELALUI PERCEIVED VALUE PRODUK FOSSIL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-11)Business and business opportunities in 2017 that have promising prospects and which will become a trend, certainly never apart from the current economic development that has been running and growing so fast with the level ... -
PENGARUH MALL RECREATION, MALL INTERIOR DAN MALL STAFF TERHADAP CUSTOMER LOYALTY MELALUI MALL VALUE DAN CUSTOMER SATISFACTIOIN PADA LENMARC MALL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-12)Dalam perkembangan masa kini, pusat belanja dengan tipe bangunan yang bertingkat yang disertai dengan ruang-ruang sosial di dalamnya atau yang sering disebut pusat belanja semakin marak. Selain jumlahnya yang mengalami ... -
PENGARUH IN STORE CHARACTERISTICS, ECONOMIC DRIVERS, DAN PRIVATE LABELS CHARACTERISTICS TERHADAP PRIVATE LABELS PURCHASE INTENTION MELALUI PRIVATE LABELS LOYALTY PADA PRODUCT VALUE PLUS HYPERMART DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-09)The rapid growth of the national retail in the future brings the business players to a very tough competition to gain the attention of consumers to better trust the products produced by the business. One way used is to ... -
ANALISIS PENGARUH VARIABEL SOCIAL BENEFIT, SOCIAL COST, ACCESS QUALITY, VENUE QUALITY, DAN EVENT QUALITY TERHADAP REVISIT INTENTION MELALUI SATISFACTION PADA EVENT JAZZ GUNUNG BROMO DI JAWA TIMUR
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-18)The music sector has been designated as priority sector by Badan Ekonomi Kreatif of Indonesia, a state agency that deals with the development of the music industry. Therefore, this development makes the music industry a ... -
ANALISIS PENGARUH CONSTRUED EXTERNAL IMAGE OF THE COMPANY, PERCEIVED SALES PERSON CHARACTERISTIC, PERCEIVED COMPANY CHARACTERISTIC TERHADAP CUSTOMER EXTRA ROLE BEHAVIOUR MELALUI CUSTOMER COMPANY IDENTIFICATION PADA HOTEL ARTOTEL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-20)This research is aimed to know the effect of construed external image of the company, perceived sales person characteristic, perceived company characteristic to customer extra role behavior through customer company id ... -
ANALISIS PENGARUH VARIABEL ENVIRONMENTAL CUES, NONENVIRONMENTAL CUES DAN AESTHETIC LABOR TERHADAP BEHAVIORAL INTENTION MELALUI EMOTIONAL RESPONS PADA PELANGGAN RESTORAN DOMICILE KITCHEN LOUNGE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-11)Indonesia is the fourth most populous country in the world. By 2017 the total population is about 260 million people with a larger middle class level, so population density encourages industry growth in the food and ... -
PENGARUH TRUSTWORTHINESS DAN CELEBRITY MATCH-UP PRODUCT TERHADAP PURCHASE INTENTION MELALUI BRAND IMAGE PADA KOSMETIK WARDAH DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-18)One of the emerging industries in Indonesia is the cosmetics industry. The competition of the cosmetic products in Indonesia is also getting tighter because of the many cosmetic products on the market both products from ... -
ANALISIS PENGARUH VARIABEL INFORMATION QUALITY, SYSTEM QUALITY, VIRTUAL INTERACTIVITY, DAN REWARDS TERHADAP BRAND LOYALTY MELALU CUSTOMER ENGAGEMENT PADA SITUS TRAVELOKA DI SURABAYA
(2018-01-08)In the era of globalization technological development is very close to the needs of everyday people. Many marketers take advantage of the Internet along with technological advances to market their products. The Internet ... -
ANALISIS PENGARUH VARIABEL STORE NOVELTY, STORE DESIGN PLEASURE DAN RETAIL PRICE TERHADAP BRAND LOYALTY MELALUI CUSTOMER SATISFACTION PADA STORE CHARLES & KEITH DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-08)Fashion industry is currently growing rapidly along with the times, this of course, the impact of competitive competition in the fashion industry market. It is undeniable that Indonesians tend to prefer foreign-made ... -
ANALISIS PENGARUH VARIABEL PRODUCT QUALITY, SALES SERVICE QUALITY, TECHNICAL REPAIR SERVICE SUPPORT DAN COMPLAINT HANDLING SERVICE TERHADAP CUSTOMER LOYALTY MELALUI TRUST IN THE SUPPLIER PADA PRODUK HARS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-13)In Indonesia economic growth and populations with more productive age than the current number of jobs available. This triggers in particular the youth to create their own opportunities by opening a business. Mostly ... -
FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN KERJA DAN PENGARUH KEPUASAN KERJA TERHADAP KEPUASAN HIDUP PEGAWAI NEGERI SIPIL PADA DINAS PERPUSTAKAAN DAN KEARSIPAN PROVINSI JAWA TIMUR
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-15)People need public services to meet their needs. Quality services are closely related to the job satisfaction and life satisfaction of the service provider. A civil servant who is a government apparatus acts as a major ... -
ANALISIS HUBUNGAN JOB DEMANDS, JOB RESOURCES, BURNOUT TERHADAP EMPLOYEE PERFORMANCE DAN EMPLOYEE MOTIVATION SEBAGAI VARIABEL MODERASI DI SEKOLAH MENENGAH KEJURUAN NEGERI DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-11-13)Menristekdikti Prof. M. Nasir revealed that the quality of teachers in Indonesia still needs to be improved. According to him there is still a gap because The industry is not getting the human resources in accordance ... -
THE EFFECT OF BRAND IMAGE, BRAND QUALITY, AND BRAND EXPERIENCE TOWARDS BRAND LOYALTY THROUGH CUSTOMER SATISFACTION ON NIKE APPAREL IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-17)Apparel industry plays a pivotal role in developing countries economy in terms of revenue generation and job creation. Due to the global sourcing and high level of price competition, apparel industry is facing a drastic ... -
ANALISIS EFISIENSI BIAYA OPERASIONAL MELALUI PENERAPAN E-SYSTEM PERPAJAKAN PADA PERUSAHAAN JASA EKSPEDISI (STUDI KASUS PADA PT. GALAXY EXPRESS INTERNATIONAL LINE SURABAYA)
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Accounting, 2017-08-11)Tax reform is very important in this era. Technologycal advances today are very fast and affect human behavior to be more modern. It underlies the Directorate General of Taxation issued an electronic tax-based system to ... -
PENGARUH KEBIJAKAN KENAIKAN PPN ATAS ROKOK TERHADAP DAYA BELI KONSUMEN STUDI PADA KOTA SURABAYA DAN SIDOARJO
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Accounting, 2017-08-11)The number of smokers in Indonesia is increasing from year to year. Indonesia is the third country with the largest number of smokers in the world after China and India. One of the government's efforts in reducing the ... -
ANALISIS FAKTOR-FAKTOR PENYEBAB KETERLAMBATAN PEMBAYARAN PAJAK KENDARAAN BERMOTOR DI KANTOR BADAN PENGELOLA PAJAK DAN RETRIBUSI DAERAH KABUPATEN MINAHASA
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Accounting, 2017-08-11)Taxes are contributions from the people for government income without any direct rewards. Almost all regions in Indonesia explore their income through local taxes. So, local government should be able to increase the ...