| dc.description.abstract | People need public services to meet their needs. Quality services are closely
related to the job satisfaction and life satisfaction of the service provider. A civil
servant who is a government apparatus acts as a major milestone in providing public
services. Dinas Perpustakaan dan Kearsipan Provinsi Jawa Timur is one of the
providers of public services, which aims to provide services to the public, especially
in the field of libraries and archives. This research is aimed to analyze the factors that
influence job satisfaction, namely the effect of remuneration, quality of work life,
promotion, supervision, teamwork and the influence of job satisfaction on the
satisfaction of civil servant's life at Dinas Perpustakaan dan Kearsipan Provinsi Jawa
Timur.
The sample used in this research is the distribution of questionnaires to 122
respondents by sex, age, educational background, duration of employment and type
of position. For processing and analyzing data in this research that is by using SPSS
ver 23 as software to process data.
The results obtained from data processing that is the positive and significant
influence between job satisfaction and life satisfaction. For job satisfaction factors
that have positive and significant influence are remuneration, quality of work life,
promotion, teamwork, while the supervision is not significant to job satisfaction. | en_US |
