PENGARUH IKLIM ORGANISASI DAN PERCEIVED ORGANIZATIONAL SUPPORT (POS) TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) KARYAWAN SAMATOR GROUP SURABAYA

Abstract

Organizational Citizenship Behavior (OCB) is one of the most important things in a company because of its role as a benchmark of profit or loss within a company. In achieving its objectives, organizations need human resources that are able to contribute well in the organization. Successful organizations are organizations that have employees who work beyond their job responsibilities and voluntarily give their time and energy to the success of the task, called Organizational Citizenship Behavior (OCB). The purpose of this research is to know the influence of organization climate and Perceived Organization Support (POS) to Organizational Citizenship Behavior (OCB) to Samator Group Surabaya employees. Subjects in this study are 60 employees who are all employees of marketing, accounting, and property manager. The method used is quantitative method by using organizational climate scale, Perceived Organization Support (POS), and Organizational Citizenship Behavior (OCB) which yields reliability value> 0,06. The collected data was tested using simple and multiple regression. The results show that organizational climate has an influence on Organizational Citizenship Behavior (OCB) with R Square value of 0.076 and p value <0.05 is 0.000. Perceived Organization Support (POS) also has an influence on Organizational Citizenship Behavior (OCB) with R Square value of 0.104 and p <0,05 is 0,000. Employees already have a good organizational climate, Perceived Organization Support (POS), and Organizational Citizenship Behavior (OCB).