PENGARUH IKLIM ORGANISASI DAN PERCEIVED ORGANIZATIONAL SUPPORT (POS) TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) KARYAWAN SAMATOR GROUP SURABAYA
Abstract
Organizational Citizenship Behavior (OCB) is one of the most important things in a
company because of its role as a benchmark of profit or loss within a company. In
achieving its objectives, organizations need human resources that are able to
contribute well in the organization. Successful organizations are organizations that
have employees who work beyond their job responsibilities and voluntarily give their
time and energy to the success of the task, called Organizational Citizenship
Behavior (OCB). The purpose of this research is to know the influence of
organization climate and Perceived Organization Support (POS) to Organizational
Citizenship Behavior (OCB) to Samator Group Surabaya employees. Subjects in this
study are 60 employees who are all employees of marketing, accounting, and
property manager. The method used is quantitative method by using organizational
climate scale, Perceived Organization Support (POS), and Organizational
Citizenship Behavior (OCB) which yields reliability value> 0,06. The collected data
was tested using simple and multiple regression. The results show that organizational
climate has an influence on Organizational Citizenship Behavior (OCB) with R
Square value of 0.076 and p value <0.05 is 0.000. Perceived Organization Support
(POS) also has an influence on Organizational Citizenship Behavior (OCB) with R
Square value of 0.104 and p <0,05 is 0,000. Employees already have a good
organizational climate, Perceived Organization Support (POS), and Organizational
Citizenship Behavior (OCB).