PENGARUH INTENTIONAL ORGANIZATIONAL CITIZENSHIP BEHAVIOR DAN INTENTIONAL COUNTERPRODUCTIVE WORK BEHAVIOR TERHADAP EMPLOYEE PERFORMANCE DENGAN ETHICAL LEADERSHIP OF SUPERVISOR SEBAGAI VARIABEL MODERASI PADA KARYAWAN KONTRAK PT. PERKEBUNAN NUSANTARA X SURABAYA UNIT PG. KREMBOONG

Abstract

The challenging competition of globalization encourages every organization to process all the resources especially in human resources. Human resources become one of the key that drive organization, the good human resource management can improve effectiveness in the organization. Organizations can advance if they have employees who are able to contribute positive work. So, it is necessary to know the factors that can affect the performance of employees in the organization. This study aims to examine the effect of Intentional Organizational Citizenship Behavior, Intentional Counterproductive Work Behavior, and Ethical Leadership of Supervisor to Employee Performance, and how variable Ethical Leadership of Supervisor acts as moderation. This research was conducted at PT. Perkebunan Nusantara X Surabaya PG. Kremboong. This research used contract employees who has worked for at least three months for being the sample. The research used quantitative method and the data collecting using SPPS version 22.0. The data were collected with 50 questionnaires, which were five of them are not eligible, so only 45 data could be used. There are five hypotheses proposed and there are only three accepted hypothesis that is the influence of Intentional Organizational Citizenship Behavior, Intentional Counterproductive Work Behavior and Ethical Leadership of Supervisor to Employee Performance with coefficient value 0.411, 0.510, and 0.478. Two hypothesis rejected by the influence of Ethical Leadership of Supervisor strengthens the relationship between Intentional Organizational Citizenship Behavior to Employee Performance of -0.16. And the influence of Ethical Leadership of Supervisor weaken the relationship between Intentional Counterproductive Work Behavior to Employee Performance of -0.628