ANALISIS PHYSICAL ENVIROMENT,INTERACTION WITH STAFF, DAN INTERACTION WITH OTHER CUSTOMER TERHADAP COSTUMER LOYALTY MELALUI CUSTOMER DELIGHT DAN COSTUMER SATISFACTION PADA PELANGGAN “BONCAFE” DI SURABAYA
| dc.contributor.author | OCTAVIANUS, EDWIN LUKAS | |
| dc.date.accessioned | 2019-03-12T10:23:27Z | |
| dc.date.available | 2019-03-12T10:23:27Z | |
| dc.date.issued | 2018-08-03 | |
| dc.identifier.uri | http://hdl.handle.net/123456789/1296 | |
| dc.language.iso | ina | en_US |
| dc.publisher | Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management | en_US |
| dc.title | ANALISIS PHYSICAL ENVIROMENT,INTERACTION WITH STAFF, DAN INTERACTION WITH OTHER CUSTOMER TERHADAP COSTUMER LOYALTY MELALUI CUSTOMER DELIGHT DAN COSTUMER SATISFACTION PADA PELANGGAN “BONCAFE” DI SURABAYA | en_US |
| dc.type | Thesis | en_US |
