PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR KARYAWAN PT. X PANDAAN

Abstract

Each company strives to have quality human resources to be able to deal with changes in the business environment and be able to achive common goals. Organizational citizenship behavior is an interesting issues because It relates to the attitude of employees who contribute beyond the role in the company. In achieving organizational citizenship behavior, this research uses factors that influence organizational citizenship behavior. This research uses transformational leadership and job satisfaction variables as factors that influence organizational citizenship behavior. This research aims to determine the effect of transformational leadership and job satisfaction on organizational citizenship behavior on employees of PT. X in Pandaan Pasuruan. This research uses quantitative methods, using questionnaire to collect data. Subjects in this research were 60 employees of PT. X. The reliability level of organizational citizenship behavior scale is 0.911, transformational leadership scale is 0.868, and job satisfaction scale is 0.911. The results of the t-test showed a significant influence of transformational leadership on organizational citizenship behavior (t = 7,573, p = 0,000, p <0,05) and job satisfaction on organizational citizenship behavior (t = 11,046, p = 0,000, p < 0.05). Regression test results of transformational leadership and job satisfaction showed significant results (p = 0,000, p <0,05) with R Square value of 71,7%. Based on the results of this study, the company is expected to sustain the transformational leadership style and job satisfaction so that employees can maintain the behavior of organizational citizenship behavior in work