| dc.description.abstract | The fast growth of junk-fast food restaurants has led to the overly consumed
of unhealthy foods leading to many health issues such as obesity, diabetes, cancer,
cholesterol and more that could lead to death. Therefore a lot of healthy fast food
restaurants that are developed in order to pursue people to eat healthier, and one of
these healthy fast food restaurant is Crunchaus, which one of its chains located in
Pakuwon Mall Surabaya.
The purpose of this research is to find out about the Store Loyalty of
Crunchaus Pakuwon Mall Surabaya, which is found out through variables such as
Retailer Innovativeness and Healthiness of Food.
This study uses a quantitative measure to the analysis technique of SPSS
22.0 software. The questionnaire distributed to 123 respondents, from age range
between 17 to 50, who have purchased at least two times in Crunchaus Pakuwon
Mall Surabaya in the last two months. And have purchased at any healthy fast food
chains in the last six months. The sampling method used in this research is a nonprobability
sampling.
The results showed that Retailer innovativeness has a significant effect on
Store Prestige with with the tsig value of 0.000 and standardized coefficient beta
value of 0.410; Healthiness of Food has a significant effect on Store Prestige with
the tsig value of 0.002 and standardized coefficient beta value of 0.258; Retailer
innovativeness has a significant effect on Store Trust with the tsig value of 0.017 and
standardized coefficient beta value of 0.215; Healthiness of Food has a significant
effect on Store Trust with the tsig value of 0.000 and standardized coefficient beta
value of 0.436; Store Prestige has a significant effect on Store Trust with the tsig
value of 0.665 and standardized coefficient beta value of 0.039; Store Prestige has
a significant effect on Store Loyalty with the tsig value of 0.000; standardized
coefficient beta value of 0.307; and Store Trust has a significant effect on Store
Loyalty with the tsig value of 0.000 and standardized coefficient beta value of 0.423 | en_US |
