Browsing Final Project (man) by Title
Now showing items 368-387 of 512
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THE EFFECT OF PRODUCT QUALITY, SERVICE QUALITY, AND STORE-RELATED ATTRIBUTES TOWARDS REPATRONAGE INTENTION THROUGH CUSTOMER SATISFACTION ON ACE HARDWARE CUSTOMERS IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-18)Since 2000s, the retail business development in Indonesia has grown a lot which can be proved through the increasing number of retail companies that settled in Indonesia. This business arises because of the growth that ... -
THE EFFECT OF SALESPERSON ATTRIBUTES AND PRICING STRATEGIES ON CONSUMER BUYING DECISION IN MATAHARI DEPARTMENT STORE CITY OF TOMORROW SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-05-14)Understanding consumer buying decision and influencing consumer in the stage of the buying process are critical for a successful retailing strategy. In Indonesia, major concerns regarding retailers’ attempt to influence ... -
THE EFFECT OF SERVICE QUALITY AND PERCEIVED QUALITY ON BRAND LOYALTY THROUGH PERCEIVED VALUE AND CUSTOMER SATISFACTION ON NIKE SHOES OUTLET IN DIPONEGORO SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-11)Global apparel industry continues to grow at a healthy rate even though global economic is facing a crisis now. Towards economy in terms of trade, employment, investment, and revenue all over the world, apparel industry ... -
EFFECT OF SERVICE QUALITY OF PT. XL AXIATA TBK TOWARDS CUSTOMER SATISFACTION TO IMPROVE CUSTOMER LOYALTY IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-05-09)Telecommunications has been developing since past few decades. In Indonesia, there was a significant increase in the number of mobile phone users. This increase has led to more competition among telecommunications provider ... -
THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION, CUSTOMER TRUST, AND CUSTOMER LOYALTY OF TELKOMSEL IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-18)Technology had become one of the most important factors in people’s life and had given so much help in people’s life. One of the greatest inventions is Information Technologies. Information Technologies was a revolution ... -
THE EFFECT OF SERVICE QUALITY, PRODUCT QUALITY, GENERAL EXTERIOR, GENERAL INTERIOR ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY OF MCDONALD’S RESTAURANT BASUKI RAHMAT IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-02)Food had become one of the most important factors in people’s life. One of the largest food chain in the world, McDonald’s play a big role in food and beverages business. McDonald’s contributes big aspect in worldwide ... -
THE EFFECT OF SHOPPING MALL LOYALTY, SALES PROMOTION AND VALUE PERCEPTION TOWARDS STORE LOYALTY INTENTION THROUGH OVERALL IMPRESSION OF THE STORE FOR ZARA RETAIL STORE INSIDE TUNJUNGAN PLAZA IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-15)Due to increasing competition in fashion and apparel retailing sector, especially the retail store inside the mall, retailers are making considerable efforts to commit more consumers to their stores, and have made increase ... -
THE EFFECT OF STORE ATMOPSHERE, SERVICE QUALITY, PRODUCT ASSORMENT TOWARDS CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION ON INNISFREE CUSTOMER’S IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-06)Modern society teaches that outer appearance is the most valuable asset that everyone must have nowadays. In a society where certain appearances and figures of the face are renowned for their beauty, women invest a lot ... -
THE EFFECT OF STORE ATMOSPHERE TOWARD CUSTOMERS’ VISITATION BEHAVIOR AT FOOD FESTIVAL AND G-WALK, SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-10)There is a great prospect in the culinary business in Indonesia. Dining out in restaurant is a phenomenon that is happening these days. More meals are eaten outside the home than before. People are pressed for time. It is ... -
THE EFFECT OF STORE FAMILIARITY, STORE CONVENIENCE THROUGH STORE AFFECT TOWARD CUSTOMER LOYALTY OF ADIDAS TUNJUNGAN PLAZA SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-16)Technological and industrial developments in Indonesia are accompanied by the increasing economic growth of the people from year to year. This causes the lifestyle of a society able to change, in terms of style of dress, ... -
THE EFFECT OF TRAILERS, STAR POWER, WORD OF MOUTH AND CRITICS REVIEW TOWARDS WATCHING ‘MY STUPID BOSS’ DECISION IN XXI CIPUTRA WORLD SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-18)Since the years of 2002, Indonesia creative industry has grown 2. 5% annually as shown by the Ministry of Tourism and Creative Economy. Data from the Ministry of Tourism and Creative Economy in 2012 shows that the creative ... -
THE EFFECT OF WORK ENVIRONMENT AND JOB MOTIVATION ON JOB SATISFACTION AND JOB PERFORMANCE IN PT. X
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-05-08)In the current business environment, the concern of the companies is not only focusing on the products or services produced, but the companies also concern about the employees because it is believed that by focusing also ... -
THE EFFECT OF WORKPLACE ROMANCE, TASK AND CONTEXTUAL PERFORMANCE TOWARDS JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT ON TURNOVER INTENTION
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-18)Office romance things are not avoidable and it is not an illegal act to have romance in workplace and supported by Human Act Right 1998. However, although the words ‘romance’ is such a beautiful and so meaningful words ... -
THE EFFECTS OF AWARENESS, ACCEPTABILITY, AFFORDABILITY, AND ACCESIBILITY ON THE HABITUAL ACQUISITION BEHAVIOR OF INDOMIE’S CUSTOMERS IN CARREFOUR RUNGKUT SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2014-11-21)As people gettng busier with their activity, people nowadays tend to consuming products that offer less time to consumed. Instant foods have become one of dominant trends in Indonesia. This facts has made a big opportunity ... -
THE EFFECTS OF ISO 9001:2008 QUALITY MANAGEMENT SYSTEM AND CORPORATE QUALITY CULTURE TOWARDS EMPLOYEE PERFORMANCE AT PT. ANEKA GAS INDUSTRI V, SIDOARJO
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-11)To be able to continuosly improve, organizations currently are becoming aware of the importance of quality management systems. One of the quality management system practices is ISO 9001. PT. Aneka Gas Industri V, ... -
EMPLOYEES’ PERCEPTIONS ON ORGANIZATIONAL SUPPORT AND AFFECTIVE COMMITMENT TOWARD TURNOVER INTENTION: THE CASE OF TOKO EMAS HARAPAN
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-05-16)To achieve better performance, organizations should be able to utilize its resources including maximizing the human resource. One of the problems faced by organizations in relation with human resource is high turnover ... -
FACTORS AFFECTING CONTINUED USAGE INTENTION OF GO-PAY USERS AMONGST SURABAYA CITIZEN
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-30)ASEAN’s growth and development in economy and technology have led to new trends of lifestyle using Financial Technology to improve and automate the delivery and use of financial services. With the total population of ... -
FACTORS AFFECTING CUSTOMERS’ DECISION TO OPEN NEW SHARIA BANK ACCOUNT, STUDY ON BANK MUAMALAT IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-17)The last decade has seen an unprecedented growth in the practice Of Islamic banking and finance which has now been recognized as a viable alternative and hopefully it will be the only financial system needed to get out ... -
FACTORS AFFECTING CUSTOMERS’ INTENTION TO PURCHASE THE STARBUCKS’ TUMBLER ATGALAXY MALL, SURABAYA
(2014-11-18)One of the important environmental issues is global warming and its impact to everyday living. With this kind of condition, many companies made a product or a program that could attract people to be more concerned of the ... -
FACTORS ANALYSIS THAT INFLUENCE REPURCHASE INTENTION TOWARDS CUSTOMER OF CANTEEN 1 IN SURABAYA (CASE STUDY ON STUDENT OF PETRA 1)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-04)Sustainability is the goal of all company exists in the business world. Repurchase intention is one of the success factors affecting sustainability. There are several requirements that must be good to meet good repurchase ...