Browsing Final Project (man) by Title
Now showing items 491-510 of 512
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PENGARUH PROMOTION, SEARCH, DAN EXPERIENCE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI EMOTIONAL VALUE DAN QUALITY PERFORMANCE VALUE (STUDY PADA KAFE LE CAFÉ GOURMAND SURABAYA)
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-10-21)This study aimed to determine the effect of promotion, search, and experience quality on customer loyalty through emotional value and quality performance value at cafe Le Café Gourmand Surabaya. The sample used in this ... -
PENGARUH SALESPEOPLE COMPETENCE & TRUSTWORTHINESS, STORE ENVIRONMENT, ASSORTMENT, DAN PROMOTION, TERHADAP VALUE FOR MONEY, DAN CUSTOMER SATISFACTION YANG MEMBENTUK LOYALTY INTENTION DARI PELANGGAN MINISO DI TUNJUNGAN PLAZA 6 DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-30)Nowadays, customer interest is more to leisure, so in order to be able to continue to attract customer spending, one of the ways is by providing experience in delivering goods at the store, these changes have been realized ... -
PENGARUH SERVICE ATMOSPHERE DAN CUSTOMER RELATIONSHIP MANAGEMENT, TERHADAP REPETITIVE BUYING MELALUI CUSTOMER SATISFACTION PADA COMEDY KOPI DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-12-08)Cafe has become a popular in Indonesia. Cafe is also one of the interest various parties, both among the young to the old. Cafe is also a place to chillin and chat with friends. Comedy kopi is one of the outlets that ... -
PENGARUH SERVICE QUALITY DAN BRAND ASSOCIATION TERHADAP CUSTOMER SATISFACTION PADA PELANGGAN JASA PENERBANGAN GARUDA INDONESIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-01-10)The market situation is highly dynamic and gives the very tight impact of competition in the global business. Every company wants the satisfaction from their customers. Various strategies implemented in order to create ... -
PENGARUH SERVICE QUALITY DAN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP CUSTOMER SATISFACTION DALAM MENINGKATKAN REPETITIVE BUYING DI ALEX’S SALON EMBONG KENONGO SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2011-12-12)With the help of measuring instrument of Service Quality, Customer Relationship Management, and Customer Satisfaction, this study is accomplished to determined the level to increase Repetitive Buying in Alex’s Salon ... -
Pengaruh service quality, food quality, atmosphere terhadap satisfaction, trust, customers loyalty pada kedai es krim Zangrandi Yos Sudarso Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-09-13)Cafe merupakan salah satu jenis industri food & beverage yang menjamur di Indonesia. Café yang bersejarah di Indonesia adalah Kedai Es Krim Zangrandi Yos Sudarso Surabaya yang merupakan ciri khas dari kota Surabaya sehingga ... -
PENGARUH SERVICE QUALITY, PRICE, WORD OF MOUTH DALAM MEMBANGUN WILLINGNESS TO BUY DAN BUYING DECISION PENGGUNA JASA SAVIOR EVENTS ORGANIZER DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-11)Savior Event Organizer is a service company that provides service to handle all the needs in the framework of the implementation of a specific event be it a wedding, gathering and so on. Event Organizer Savior tried merging ... -
PENGARUH SERVICE QUALITY, PRODUCT ATTRIBUTE, BRAND IMAGE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION (STUDI KASUS PADA TAKSI BLUE BIRD DI SURABAYA)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-01-20)Over time, the total population will be growing every year. With increasing population will also increase the ownership of a motor vehicle. So that the volume of motor vehicles will also increase dramatically. Increased ... -
PENGARUH SERVICE QUALITY, PRODUCT QUALITY, DAN SALESPERSON COMPETENCE TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION DAN TRUST OF MANUFACTURER PADA PRODUK KOSMETIK MAYBELLINE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-12-10)Cosmetics industry in Indonesia continues to increase every year. This is evidenced by the increasing number of types of cosmetics circulating form of cosmetic products made in the country and abroad. One of the famous ... -
PENGARUH SERVICE QUALITY, PRODUCT QUALITY, INNOVATION, DAN PROMOTION TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PADA CV EL SHADAY MARANATHA DI BALI
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-15)Each company is required to compete so any company trying to win the competition among them to create new innovations and the use of advanced production technology in order to increase productivity to produce quality products ... -
Pengaruh Service Quality,Price,dan Brand Image Pull & Bear Terhadap Customer Satisfaction dan Repurchase Intention di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-25)The growth of fashion retail in Indonesia is increasingly a lot and this is supported by the need for clothing in Indonesia are demanding more and more with the developments of the current fashion that makes a fashion brand ... -
PENGARUH STRUKTUR MODAL DAN LIKUIDITAS TERHADAP PROFITABILITAS
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-01-13)Source of corporate funding came from loans and equity capital. The aim of optimal capital structure is to combine permanent funding source that minimizes the cost of capital. In order to achieve optimal capital structure, ... -
PENGARUH STRUKTUR MODAL TERHADAP NILAI PERUSAHAAN DENGAN CORPORATE GOVERNANCE SEBAGAI VARIABEL MODERASI
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-01-09)Capital structure is one of the factors that can affect value of a firm. Capital structure policy can’t be separated from corporate governance. This research aims is to examine the effect of capital structure on firm ... -
PENGARUH TAM (TECHNOLOGY ACCEPTANCE MODEL) TERHADAP REPURCHASE INTENTION PADA PELANGGAN TOKOPEDIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-26)The current technological developments have been so developed, so that the former can only be done by meeting face to face, now it can be done without having to meet face to face again. With the advent of technology ... -
PENGARUH VARIABEL SERVICE QUALITY, PRODUCT ATTRIBUTE, DAN STORE IMAGE TERHADAP CUSTOMER LOYALTY MELALUI VARIABEL CUSTOMER SATISFACTION, PERCEIVED SWITCHING COST, DAN ATTRACTIVENESS OF ALTERNATIVES (STUDI KASUS PADA BENGKEL SURYA GEMILANG MOTOR DI MOJOKERTO)
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-10-17)Along with the increase in population there is the more the requirement is needed by someone in their daily lives, the need to move, for example, the need for transportation is one of the essential requirements for the ... -
PENGARUH VARIABEL-VARIABEL MAKRO EKONOMI TERHADAP INDEKS HARGA SAHAM GABUNGAN DI SEKTOR KEUANGAN TAHUN 2006 - 2016
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-05-02)The purpose of this study is to determine the effect between macroeconomic variables on Composite Stock Price Index (IHSG) financial sector by using multiple regression method. This study uses macroeconomic variables ... -
PENGARUH WORK FAMILY CONLFICT TERHADAP WORK STRES DAN PENGARUH WORK STRES TERHADAP TURNOVER INTENTION DAN EMPLOYEE PERFORMANCE PADA PERAWAT RUMAH SAKIT DARMO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-14)Work Family Conflict is one of the most frequent conflicts in almost every organization, if this conflict is not addressed immediately by the company then its impact will result in the organization becoming difficult to ... -
PENGGUNAAN PRICE EARNING RATIO (PER) DAN RETURN ON INVESTED CAPITAL (ROIC) DALAM INVESTASI SAHAM
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-25)In the establishment of a stock portfolio, there are several strategies or methods that can be used by investors. Some of these strategies are the value investing of Ben Graham by using price earnings ratio (PER) to find ... -
PENGUJIAN FAMA AND FRENCH THREE FACTOR MODEL TERHADAP RETURN PADA SAHAM LQ-45 BURSA EFEK INDONESIA TAHUN 2009-2011
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-01-16)Capital market is a medium for mobilization of fund from society to productive sector. In investing, investors calculate the required return in order to maximize the actual return. Therefore a model to estimate required ... -
PRICE, PRODUCT ASSORTMENT, PRODUCT QUALITY AND EMPLOYEE SERVICE TOWARD BEHAVIOR INTENTION THROUGH CUSTOMER SATISFACTION AND STORE IMAGE ON H&M AT SUPERMALL IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-20)The global fashion retail industry has been characterized by fierce competition for numerous years. Retail store increasing pressure to distinctly differentiate them from other competing retail stores by offering ...