Browsing Final Project (man) by Author "GUNAWAN, MARK SEBASTIAN"
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THE EFFECT OF SERVICE QUALITY, PRODUCT QUALITY, GENERAL EXTERIOR, GENERAL INTERIOR ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY OF MCDONALD’S RESTAURANT BASUKI RAHMAT IN SURABAYA
GUNAWAN, MARK SEBASTIAN (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-02)Food had become one of the most important factors in people’s life. One of the largest food chain in the world, McDonald’s play a big role in food and beverages business. McDonald’s contributes big aspect in worldwide ...