Browsing Final Project (man) by Author "MONINGKA, JOSEPH WARANEY"
Now showing items 1-1 of 1
-
FACTORS THAT INFLUENCE LION AIR’S CUSTOMER SATISFACTION AND CUSTOMER LOYALTY IN SURABAYA
MONINGKA, JOSEPH WARANEY (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-17)The aviation industry in the Asia-Pacific region has shown robust growth in 21st century. Indonesia, the current engine of economic growth in Southeast Asia and one of the largest economies in the Asia-Pacific, contains ...