Browsing Final Project (man) by Author "SAMUDERA, KEFAS CHRISTY"
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ANALISIS PENGARUH SERVICE QUALITY, CONSUMER INNOVATIVENESS dan SERVICE SWITCHING COST TERHADAP SERVICE LOYALTY MELALUI SERVICE SATISFACTION PADA PENGGUNA MASKAPAI GARUDA INDONESIA di SURABAYA
SAMUDERA, KEFAS CHRISTY (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-07-27)At present, air transportation has become the basic necessity of every person who wants to travel far or near, whether for business trip or leisure, thus causing tight competition between the airlines with each other in ...