Browsing Final Project (man) by Subject "Interaction Quality"
Now showing items 1-6 of 6
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ANALISIS PENGARUH INTERACTION QUALITY, PHYSICAL ENVIRONMENT QUALITY, DAN OUTCOME QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA PELANGGAN AYAM BAKAR PRIMARASA CABANG AHMAD YANI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-04)The culinary business in Surabaya is a business that continues to grow from time to time. The rise of businesses in the food sector ranging from small-scale food businesses such as street food stalls and roadside tent ... -
ANALISIS PENGARUH INTERACTION QUALITY, PHYSICAL ENVIRONMENT QUALITY, EXPERIENTIAL QUALITY, DAN EXPERIENTIAL SATISFACTION TERHADAP EXPERIENTIAL LOYALTY DARI PELANGGAN RESTORAN JAMOO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-04)At the present, tourism businesses such as restaurant in Indonesia show significant growth form year to year therefor tourism providers should continue to grow in order to meet the needs of customers in this advanced era ... -
Analisis Pengaruh Interaction Quality, Physical Environment Quality, Outcome Quality Terhadap Customer Satisfaction Serta Dampaknya Terhadap Behavioral Intention Pada Pelanggan Starbucks di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)At the moment, the industry that being thrived in Indonesia is the culinary industry, one of which is a coffee shop. To be able to survive in business competition, Coffee Shop need to improve Behavioral Intention on the ... -
ANALISIS PENGARUH INTERACTION QUALITY, PHYSICAL ENVIRONMENT QUALITY, OUTCOME QUALITY TERHADAP PERCEIVED VALUE DAN CORPORATE IMAGE MELALUI CUSTOMER SATISFACTION DALAM UPAYA MENINGKATKAN BEHAVIORAL INTENTIONS PADA WAJIB PAJAK KANTOR PELAYANAN “X” DI SIDOARJO
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)The rapid development of tranportations becomes an opportunity for instance to increase the level of regional income especially motor vehicles taxes. Lately, the volume of motor vehicles have increased every year. This ... -
ANALISIS PENGARUH PLATFORM QUALITY, INTERACTION QUALITY, DAN OUTCOME QUALITY TERHADAP INTENTION TO CONTINUE USING MELALUI SERVICE SATISFACTION PADA PELANGGAN GOJEK DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)Economic development is a benchmark in national development. The economic sector has always been the government's focus in implementing development on both short and long-term scale. Even after the crisis has ... -
Pengaruh Interaction Quality, Content Quality, Service Quality terhadap Customer Loyalty melalui Customer Satisfaction pada Pelanggan Lazada di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-02)E-commerce market in Indonesia began to increase along with the times and this caused inter-e-commerce companies in Indonesia to compete to achieve Customer Loyalty. One of the e-commerce companies that achieve customer ...