Browsing Final Project (man) by Subject "Trust"
Now showing items 1-19 of 19
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ANALISIS CONSUMER’S BUYING BEHAVIOR PADA TOKO TRADISIONAL MELALUI SERVQUAL, KEPERCAYAAN DAN EMOTIONAL BRANDING (STUDI KASUS PADA TOKO TULUS HARAPAN SURABAYA)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-01-09)The presence of modern retail's growing lead threatened to existence of traditional stores in Surabaya. However, it is evident that there are still many traditional stores are able to survive amid the phenomenon, with ... -
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI CUSTOMER LOYALTY PADA PELANGGAN STARBUCKS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-19)Recently, an industry that is growing rapidly in Indonesia was food and beverge industry, one of them is cafes or coffe shop. In the city of Surabaya is, industry is now growing rapdly and became the belle of the coffe ... -
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI CUSTOMER LOYALTY PELANGGAN LAZADA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-05)The technology is extremely influential in various things. The technology also has its advantages and disadvantages, so that the society is required to able to use as well as possible. The Internet is a form of technology ... -
ANALISIS PENGARUH AESTHETICS, NAVIGABILITY, SERVICE EXPERIENCE, TRUST TERHADAP CONTINUANCE INTENTION MELALUI SELF EFFICACY, SATISFACTION PADA PENGGUNA OVO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-02)The rapid development of information technology has made community activities easier. One of the technologies that most plays a role in this convenience is the internet. With the internet, the daily transaction process ... -
ANALISIS PENGARUH CUSTOMER SATISFACTION, TRUST DAN SWITCHING BARRIER TERHADAP CUSTOMER LOYALTY PENGGUNA TELKOMSEL FLASH DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-13)Development of high technology and globalization has carrying a tremendous impact for many people in the world. The rapid exchanges of information, development of information technology is increasingly rapidly, causing ... -
ANALISIS PENGARUH FAKTOR WEBSITE DESIGN, RELIABILITY, RESPONSIVENESS, TRUST, PERSONALIZATION TERHADAP REPURCHASE INTENTION MELALUI OVERALL SERVICE QUALITY DAN CUSTOMER SATISFACTION PADA PENGGUNA GRAB DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-05)The development of the era is followed by the development of technology. Likewise with internet technology, now the internet has been used even further, one of which is a means of doing business. One of the most trendy ... -
ANALISIS PENGARUH FOOD QUALITY, PERSONAL INTERACTION QUALITY, PHYSICAL ENVIRONMENT QUALITY, DAN PERCEIVED VALUE TERHADAP CUSTOMER LOYALTY MELALUI SATISFACTION, TRUST, DAN COMMITMENT PADA PELANGGAN FRUT-O RUKO SAN DIEGO MR1-9 PAKUWON CITY SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-03)In big cities, cafes are very popular and growing very rapidly, where people often take the time to visit cafes to eat or drink and even just to be active in social media, activities and relax. This business sector engaged ... -
ANALISIS PENGARUH PERCEIVED QUALITY DAN PERCEIVED VALUE TERHADAP CUSTOMER LOYALTY PELANGGAN NATASHA SKIN CARE SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-09-19)Increased purchasing power of Indonesian people is very influential on the business industries in Indonesia to grow. One of the emerging industries is the beauty industry. The growth of skin care products provides an ... -
ANALISIS PENGARUH SALESPERSON TRUSTWORTHINESS, STORE ENNVIRONMENT, STORE ASSORTMENT, DAN STORE COMMUNICATION TERHADAP PERCEIVED VALUE DAN STORE LOYALTY MELALUI TRUST PADA PELANGGAN TRANSMART DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-02)The retail industry continues to experience changes every year and there are always new challenges that must be faced by companies in this competitive industry. Since 2017, many large retail companies have gone bankrupt ... -
ANALISIS PENGARUH SALESPERSON TRUSTWORTHINESS, STORE ENVIRONMENT, STORE ASSORTMENT, DAN STORE COMMUNICATION TERHADAP STORE LOYALTY MELALUI TRUST DAN PERCEIVED VALUE TERHADAP PELANGGAN TRANSMART DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-19)The development of the retail business in Indonesia has begun to improve and can survive until now. This is an opportunity for Indonesia to be able to develop more in the retail business market. The retail business in ... -
ANALISIS PENGARUH SOCIAL MEDIA MELALUI TRUST DAN PERCEIVED USEFULNESS TERHADAP REPURCHASE INTENTION KEPADA PELANGGAN DEALJAVA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-09)The emergence of various online shopping DealJava in Indonesia, especially in the city of Surabaya is one form of online business development. Enterprises engaged in the field of online in the form of food vouchers and ... -
THE EFFECT OF PERCEIVED QUALITY, PERCEIVED VALUE, PERCEIVED PRICE, BRAND IMAGE, TRUST, AND FAMILIARITY TOWARDS CONSUMERS’ REPURCHASE INTENTION OF IPHONE USER IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-20)The technology and telecommunication industry in Indonesia has grown very rapidly since the 21st century, not only in Indonesia, but also the whole world is experiencing rapid technological growth. Indonesia also is one ... -
FACTORS AFFECTING CUSTOMERS’ DECISION TO OPEN NEW SHARIA BANK ACCOUNT, STUDY ON BANK MUAMALAT IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-17)The last decade has seen an unprecedented growth in the practice Of Islamic banking and finance which has now been recognized as a viable alternative and hopefully it will be the only financial system needed to get out ... -
FACTORS ANALYSIS THAT INFLUENCE REPURCHASE INTENTION TOWARDS CUSTOMER OF CANTEEN 1 IN SURABAYA (CASE STUDY ON STUDENT OF PETRA 1)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-04)Sustainability is the goal of all company exists in the business world. Repurchase intention is one of the success factors affecting sustainability. There are several requirements that must be good to meet good repurchase ... -
FACTORS THAT INFLUENCE INTENTION AND DECISION TO PURCHASE CHICKEN PRODUCT AT A&W RESTAURANT CITO, SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-06)Food and Beverage industry had been growing in a rapid pace at Indonesia. Data stated from Food and Beverage Companies Association of Indonesia (GAPMMIN) shows that the nation growth of food and beverage industry in the ... -
PENGARUH KEPERCAYAAN, KUALITAS LAYANAN, NILAI KONSUMEN (NILAI FUNGSIONAL DAN NILAI EMOSIONAL) TERHADAP KEPUASAN PELANGGAN PADA PENGGUNA INTERNET BANKING BCA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-05-16)Globalization causes business competition become more competitive and the use of technology becomes a mean to help company in winning the competition. Banking industry is one of the companies that faced the effect ... -
PENGARUH PERCEIVED WEBSITE QUALITY, SOCIAL INFLUENCE AND RECOMMENDATION, EXPERIENCE, CREDIBILITY TERHADAP WORD-OF-MOUTH MELALUI PERFORMANCE EXPECTANCY, CUSTOMER SATISFACTION, DAN TRUST PADA PENGGUNA TOKOPEDIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-10-01)In this modern era, people find a way which is more practical and easy to communicate and that’s through internet. Internet becomes a breakthrough to help people do things more effectively and efficiently, including ... -
Pengaruh Product Quality Terhadap Satisfaction, Trust Dan Loyalty Dalam Membentuk Word Of Mouth Pada Konsumen OS Android Di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2014-11-20)Smartphone is an innovative product that can contain a wide variety of content in it, and there are also features that have been developed from the previous generation to better facilitate the consumers. Smartphones can ... -
PENGARUH TAM (TECHNOLOGY ACCEPTANCE MODEL) TERHADAP REPURCHASE INTENTION PADA PELANGGAN TOKOPEDIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-26)The current technological developments have been so developed, so that the former can only be done by meeting face to face, now it can be done without having to meet face to face again. With the advent of technology ...