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    • FAKTOR-FAKTOR YANG MEMPERNGARUHI BRAND LOYALTY PADA WEB AIRASIA DI SURABAYA 

      WIRAWAN, ANGELICA ANASTASIA (Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-11-27)
      Aimed to this study determine the influence of Quality of Information , Security / Privacy , Perceived Risk , Word of Mouth , Good Online Experience , and Brand Name / Brand Reputation against Brand Trust consumer web ...