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ANALISIS PENGARUH MALL ENVIRONMENT TERHADAP CUSTOMER LOYALTY MELALUI MALL VALUE DAN CUSTOMER SATISFACTION PADA TUNJUNGAN PLAZA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
At this time, business growth that is growing rapidly in Indonesia is a
business engaged in retail, one of which is the Mall. Even in the city of Surabaya,
many people make the Mall a place to shop, have fun, vacation ...
PENGARUH OPERANT DAN OPERAND SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER ENGAGEMENT DAN CUSTOMER SATISFACTION (STUDI PADA NASABAH BANK CIMB NIAGA DI SURABAYA)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-20)
Economic growth is increasing every day. Economic growth has already led
to changes in the structure of the economy. Economic growth is also followed by
the development of business in the service sector, especially in ...
ANALISIS PENGARUH FOOD QUALITY , SERVICE QUALITY , PERCEIVED VALUE, DAN CUSTOMER SATISFACTION, TERHADAP REPURCHASE INTENTION PADA ROTI MATAHARI DI PASURUAN
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-02-01)
Perusahaan Roti Matahari Pasuruan berdiri sejak tanggal 3 Maret 1955 dan berlokasi
di jalan Soekarno-Hatta no. 42 – 44 Pasuruan. Lokasi usaha tersebut tidak pernah pindah
sejak didirikan oleh Jacobus Laksmana beserta ...
THE EFFECT OF FUNCTIONAL VALUE, SOCIAL VALUE, EMOTIONAL VALUE, MONETARY VALUE, AND CUSTOMER SATISFACTION TOWARDS CONSUMER REPURCHASE INTENTION OF XIAOMI REDMI NOTE 4 IN SURABAYA
(2018-08-03)
Globalization continues to grow over time. It affect to most aspect of life such as technology and
information. Tools used to support the development of technology and information is the
computer. However, the computer ...
FACTORS INFLUENCING POST PURCHASE BEHAVIOR OF CONSUMERS IN ETUDE HOUSE SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-17)
Korean beauty industry has witnessed an unprecedented level of growth that
has rarely been seen in any other industry for the past several years. However, the
Korean cosmetic industry started to veer off this trajectory ...
PENGARUH GAYA KEPEMIMPINAN TERHADAP KINERJA KARYAWAN DI DINAS KEHUTANAN PROVINSI SULAWESI UTARA, MANADO
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
In general, Dinas Kehutanan Provinsi Sulawesi Utara, Manado is an
agency that deals with forestry-related matters both in conserving, safeguarding,
or securing forests. The leadership style produced by leaders from the ...
PENGARUH PERCEIVED QUALITY DENGAN SERVICE CONVENIENCE TERHADAP FUTURE INTENTIONS MELALUI PERCEIVED VALUE DAN SATISFACTION PADA PELANGGAN MCDONALD DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
The Government of Indonesia targets economic growth in 2017 to reach
5.1 percent, the same as the achievement in 2016. Related to this, the head of PT
Bank Central Asia Tbk economics, David Sumual said, if Indonesia's ...
ANALISIS PENGARUH INTERACTION QUALITY, PHYSICAL ENVIRONMENT QUALITY, OUTCOME QUALITY TERHADAP PERCEIVED VALUE DAN CORPORATE IMAGE MELALUI CUSTOMER SATISFACTION DALAM UPAYA MENINGKATKAN BEHAVIORAL INTENTIONS PADA WAJIB PAJAK KANTOR PELAYANAN “X” DI SIDOARJO
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
The rapid development of tranportations becomes an opportunity for
instance to increase the level of regional income especially motor vehicles taxes.
Lately, the volume of motor vehicles have increased every year. This ...
Analysis Of The Effect Of Distributive, Procedural, Interactional Fairness Towards Demands For Reparation and Retaliatory Behavior Through Perceived Betrayal, Moderated By Relathionship Quality To The Customer Of Indihome In Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
In the era of globalitation, along with the development of technology improvement especially in internet usage followed by the increase of massive internet user, many companies engaged in the Internet Service Provider (ISP) ...
ANALISIS PENGARUH SYSTEM QUALITY, INFORMATION QUALITY DAN SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI USER SATISFACTION PADA PELANGGAN M-BCA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
The presence of the internet requires an atmosphere in human life, especially in
the banking sector. Nowadays, customers are further facilitated by the existence of
banking services that can be accessed anytime and ...