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ANALISIS PENGARUH QUALITY, PRICE LEVEL, PRICE FAIRNESS, POSITIVE EMOTIONS, DAN SYMBOLIC DIMENSION TERHADAP CUSTOMER SATISFACTION DAN PADA AKHIRNYA REPURCHASE INTENTION PELANGGAN TRANSMART HYPERMARKET DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-18)
The growth of the Indonesian retail industry has slowed due to several
things, such as the economic conditions of the lower middle class and the shifting
consumption patterns to leisure (culinary, traveling, and ...
ANALYSIS OF THE BEST ALTERNATIVE STRATEGY TO DEVELOP SMALL MEDIUM ENTERPRISES IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-20)
The first goal of the United Nations’ 17 Sustainable Development Goals in the 2030 Agenda is to end poverty in all its forms everywhere, and the poverty rate in Indonesia was 9.66% in September 2018. The poverty issue in ...
Analisis Promotion Activites Terhadap Customer Loyalty Melalui Perceived Quality, Customer Experience, dan Customer Satisfaction Pada Pengguna Vivo Di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-09)
The rapid development of technology has made community activities
easier. One of the fastest growing technologies is smartphones. One of the
smartphone manufacturers in Indonesia is VIVO. VIVO is a global smartphone
m ...
ANALISIS PENGARUH ENTERTAINMENT, INFORMATION, IRRITATION, PERSONALIZATION, DAN LOCATION TERHADAP REPURCHASE INTENTION MELALUI ADVERTISEMENT VALUE, ADVERTISING ATTITUDE, DAN BRAND ATTITUDE PADA IKLAN INDOMIE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-05)
Nowadays the era in which all forms of necessity of life can be fulfilled easily and quickly, because now we are in an age where all forms of technology have been created. Here people can do things more easily, including ...
ANALISIS PENGARUH PRODUCT QUALITY, BRAND IMAGE DAN PRICE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA KONSUMEN ZARA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-02)
In the beginning, fashion was created due to the desire of women to look
attractive. Fashion can be created because of the desire of one artist who wants to sketch
clothes that can fulfill the desire of the people of his ...
ANALISIS PENGARUH SALESPERSON TRUSTWORTHINESS, STORE ENNVIRONMENT, STORE ASSORTMENT, DAN STORE COMMUNICATION TERHADAP PERCEIVED VALUE DAN STORE LOYALTY MELALUI TRUST PADA PELANGGAN TRANSMART DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-02)
The retail industry continues to experience changes every year and there are
always new challenges that must be faced by companies in this competitive
industry. Since 2017, many large retail companies have gone bankrupt ...
ANALISIS PENGARUH FAKTOR STORE PHYSICAL ASPECTS, STORE RELIABILITY, DAN STORE PERSONNEL ATTENTION TERHADAP ATTITUDE TOWARD STORE BRAND MELALUI BRAND CUES PERCEPTION PADA PELANGGAN COACH DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-09)
Modernization of lifestyles that are influenced by globalization and the
development of existing technology make fashion items made from leather become one
of the icons. This is an opportunity for companies or fashion ...
Analisis Pengaruh Perceived Control, Performance, Convenience, Dan Efficiency Terhadap Satisfaction Dan Loyalty Melalui Confidence Benefit Dan Special Treatment Benefit Pada Pelanggan Online Citilink Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-23)
PT. Citilink Indonesia is a company engaged in air transportation services.
Citilink is included in the category given low cost. Besides that Citilink also
invites those who are very concerned and prioritize passenger ...
THE EFFECT OF STORE ATMOPSHERE, SERVICE QUALITY, PRODUCT ASSORMENT TOWARDS CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION ON INNISFREE CUSTOMER’S IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-06)
Modern society teaches that outer appearance is the most valuable asset that
everyone must have nowadays. In a society where certain appearances and figures
of the face are renowned for their beauty, women invest a lot ...
ANALISIS PENGARUH AFFECTIVE COMMUNITY COMMITMENT, CONTINUANCE COMMUNITY COMMITMENT, DAN NORMATIVE COMMUNITY COMMITMENT TERHADAP BRAND COMMITMENT MELALUI BRAND ATTACHMENT PADA PENGGUNA TOKOPEDIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-05)
In this modern, sophisticated internet technology has brought new
business ways to introduce e-commerce. One of e-commerce that always ranks
first in the highest number of visitors is Tokopedia. As a well-known ...