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Analisis pengaruh physical environment quality terhadap perceived value, customer satisfaction dan customer loyalty pada pelanggan restoran pavilion JW Mariott di Surabaya
(2020-09-14)
Berdasarkan data Badan Pusat Statistik mengenai pertumbuhan HOREKA) di Indonesia mengalami peningkatan setiap tahunnya dari 2009 – 2016. Banyaknya wisata kuliner hari – hari ini , juga turut mendorong pertumbuhan restoran ...
ANALISA PENGARUH PERCEIVED BENEFIT DAN PERCEIVED RISK TERHADAP PERCEIVED VALLUE YANG MEMBENTUK INTENTION TO USE PELANGGAN LAZADA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-13)
The growth of Internet users in Indonesia from year to year are increasing.
The number of people that connected to the Internet network makes the company
in the sale of products and services expand their business into ...
ANALISIS PENGARUH QUALITY, PRICE LEVEL, PRICE FAIRNESS, POSITIVE EMOTIONS, DAN SYMBOLIC DIMENSION TERHADAP CUSTOMER SATISFACTION DAN PADA AKHIRNYA REPURCHASE INTENTION PELANGGAN TRANSMART HYPERMARKET DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-18)
The growth of the Indonesian retail industry has slowed due to several
things, such as the economic conditions of the lower middle class and the shifting
consumption patterns to leisure (culinary, traveling, and ...
ANALYSIS OF THE BEST ALTERNATIVE STRATEGY TO DEVELOP SMALL MEDIUM ENTERPRISES IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-20)
The first goal of the United Nations’ 17 Sustainable Development Goals in the 2030 Agenda is to end poverty in all its forms everywhere, and the poverty rate in Indonesia was 9.66% in September 2018. The poverty issue in ...
ANALISIS PENGARUH PUSH FACTORS TERHADAP SWITCHING BEHAVIOR MELALUI SWITCHING INTENTION PADA PELANGGAN OPERATOR SELULER DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-01-13)
The development of the business telecommunication is currently growing rapidly, it can be seen also from the emergence of many mobile operators. The numbers of mobile operator makes consumers tend to switch carriers with ...
Analisis pengaruh e-trust dan e-satisfaction terhadap attitudinal loyalty dan behavioural loyalty pada mahasiswa perguruan tinggi swasta pengguna synchronous online learning microsoft teams di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2021-10-29)
Perkembangan dari teknologi di Indonesia kian meningkat setiap tahunnya, terutama pada tahun 2020 awal Indonesia dilanda pandemic covid-19 yang menyebabkan kegiatan di berbagai bidang terganggu terutama bidang pendidikan. ...
Analisis Promotion Activites Terhadap Customer Loyalty Melalui Perceived Quality, Customer Experience, dan Customer Satisfaction Pada Pengguna Vivo Di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-09)
The rapid development of technology has made community activities
easier. One of the fastest growing technologies is smartphones. One of the
smartphone manufacturers in Indonesia is VIVO. VIVO is a global smartphone
m ...
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI PURCHASE INTENTION PRODUK MANGO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-04)
Each company is required to be ready to face the business competition
getting tougher by the day. To be able to create and retain customers, the company
must be able to determine the right strategy.
This study aimed to ...
Analisis Faktor-Faktor Yang Mempengaruhi Keputusan Pembelian Konsumen Borneo Delight di Samarinda
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-05)
In the twenty first century, it is common that people always beginning of think practically and easy to use. Especially in food beverages. People always think easy to get, no wasting time and easy to cook. Borneo Delight ...
FAKTOR-FAKTOR YANG MEMPERNGARUHI BRAND LOYALTY PADA WEB AIRASIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-11-27)
Aimed to this study determine the influence of Quality of Information , Security / Privacy , Perceived Risk , Word of Mouth , Good Online Experience , and Brand Name / Brand Reputation against Brand Trust consumer web ...