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ANALISIS PENGARUH QUALITY, PRICE LEVEL, PRICE FAIRNESS, POSITIVE EMOTIONS, DAN SYMBOLIC DIMENSION TERHADAP CUSTOMER SATISFACTION DAN PADA AKHIRNYA REPURCHASE INTENTION PELANGGAN TRANSMART HYPERMARKET DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-18)
The growth of the Indonesian retail industry has slowed due to several
things, such as the economic conditions of the lower middle class and the shifting
consumption patterns to leisure (culinary, traveling, and ...
Analisis Promotion Activites Terhadap Customer Loyalty Melalui Perceived Quality, Customer Experience, dan Customer Satisfaction Pada Pengguna Vivo Di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-09)
The rapid development of technology has made community activities
easier. One of the fastest growing technologies is smartphones. One of the
smartphone manufacturers in Indonesia is VIVO. VIVO is a global smartphone
m ...
ANALISIS PENGARUH PRODUCT QUALITY, BRAND IMAGE DAN PRICE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA KONSUMEN ZARA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-02)
In the beginning, fashion was created due to the desire of women to look
attractive. Fashion can be created because of the desire of one artist who wants to sketch
clothes that can fulfill the desire of the people of his ...
THE EFFECT OF STORE ATMOPSHERE, SERVICE QUALITY, PRODUCT ASSORMENT TOWARDS CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION ON INNISFREE CUSTOMER’S IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-06)
Modern society teaches that outer appearance is the most valuable asset that
everyone must have nowadays. In a society where certain appearances and figures
of the face are renowned for their beauty, women invest a lot ...
ANALISIS PENGARUH FAKTOR FOOD QUALITY,SERVICE QUALITY,PHSICAL ENVIROMENT,HYGIENIC AND CLEANLINESS,TERHADAP CUSTOMER SATISFACTION MELALUI FOOD AND BEVERAGE OUTLET PADA PELANGGAN X.O SUKI DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-06)
In the era of development, food is one of the primary needs of human life. Without the presence of food, humans cannot survive. In primitive times, humans ate something that was indeed edible and only processed very simply, ...
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI CUSTOMER LOYALTY PELANGGAN LAZADA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-05)
The technology is extremely influential in various things. The technology
also has its advantages and disadvantages, so that the society is required to able to
use as well as possible. The Internet is a form of technology ...
ANALISIS PENGARUH SERVICE QUALITY, FOOD QUALITY DAN PRICE TERHADAP BEHAVIORAL INTENTIONS MELALUI CUSTOMER SATISFACTION PADA KONSUMEN COCARI DI JALAN INDRAGIRI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-16)
The Indonesian economy has experienced rapid growth in 2013, with populations emerging from the middle class and affluent consumers. Increasing a busy lifestyle in urban areas is one factor for high consumption. By having ...
ANALISIS PENGARUH PHYSICAL ENVIRONMENT, INTERACTION WITH CUSTOMERS, DAN INTERACTION WITH STAFF TERHADAP CUSTOMER DELIGHT, CUSTOMER SATISFACTION DAN PADA AKHIRNYA TERHADAP CUSTOMER LOYALTY PENGUNJUNG BATU NIGHT SPECTACULAR DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-18)
Tourism continues to grow not only in developed countries, but also in
developing countries as approved by Indonesia. The tourism sector for the
country's economic growth, even the tourism sector has contributed 10.4% ...
THE ANALYSIS OF THE IMPACT OF PHYSICAL ENVIRONMENT, INTERACTION WITH STAFF, INTERACTION WITH OTHER CUSTOMER, CUSTOMER DELIGHT AND CUSTOMER SATISFACTION TOWARDS CUSTOMER LOYALTY OF JAWA TIMUR PARK 3
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-25)
The lure of thrilling rides, food and entertainment began to draw large numbers of fans. However, in the 1930’s, amusement parks along with the rest of the world took a major hit when the Great Depression hit. Many amusement ...
ANALISIS PENGARUH FOOD QUALITY, SERVICE QUALITY, PHYSICAL ENVIRONMENT QUALITY TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PADA PELANGGAN RUMAH MAKAN BU RUDY DHARMAHUSADA SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-09)
The development of the food industry is increasing in Indonesia, especially in East Java. Especially in the city of Surabaya, many restaurants or cafes are growing and developing starting at low prices, comfortable places, ...