Final Project (man): Recent submissions
Now showing items 361-380 of 512
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ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI CUSTOMER LOYALTY PADA PELANGGAN STARBUCKS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-19)Recently, an industry that is growing rapidly in Indonesia was food and beverge industry, one of them is cafes or coffe shop. In the city of Surabaya is, industry is now growing rapdly and became the belle of the coffe ... -
PENGARUH FOOD QUALITY, SERVICE QUALITY, TERHADAP REPURCHASE INTENSION MELALUI PERCEIEVED VALUE DAN CUSTOMER SATISFACTION (STUDI KASUS PADA CARL’S JUNIOR DI SURABAYA)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-01-20)The presence of fast-food restaurants was well received by the community. The restaurant provudes a menu of pratical and fast, to attract people to visit it. Group Trakindo tempted also to the culinary business. The company ... -
Pengaruh Display, Brand Trust, Brand Familiarity, dan Price terhadap Repetitive Buying produk BreadTalk di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-12-07)Bread has become a popular food in Indonesia. Bread is also one of the interest various parties, both among the young to the old. The bread is also a lightweight and compact so it can be consumed anywhere and anytime. ... -
ANALISIS PENGARUH VARIABEL GREEN MARKETING AWARENESS DAN PERCEIVED INNOVATION TERHADAP BUYING DECESION MELALUI PERCEIVED QUALITY, PERCEIVED RISK DAN PERCEIVED VALUE KONSUMEN ORIFLAME DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-24)Now, the industry in Indonesia is getting more competitive not least in the cosmetic industry. This is evidenced by the proliferation of beauty products both domestically and abroad. One of the cosmetic company in Indonesia ... -
PENGARUH SERVICE ATMOSPHERE DAN CUSTOMER RELATIONSHIP MANAGEMENT, TERHADAP REPETITIVE BUYING MELALUI CUSTOMER SATISFACTION PADA COMEDY KOPI DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-12-08)Cafe has become a popular in Indonesia. Cafe is also one of the interest various parties, both among the young to the old. Cafe is also a place to chillin and chat with friends. Comedy kopi is one of the outlets that ... -
Pengaruh Service Quality,Price,dan Brand Image Pull & Bear Terhadap Customer Satisfaction dan Repurchase Intention di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-25)The growth of fashion retail in Indonesia is increasingly a lot and this is supported by the need for clothing in Indonesia are demanding more and more with the developments of the current fashion that makes a fashion brand ... -
ANALISIS PENGARUH CUSTOMER EXPECTATION DAN PERCEIVED QUALITY TERHADAP CUSTOMER LOYALTY MELALUI PERCEIVED VALUE DAN CUSTOMER SATISFACTION PADA PELANGGAN NATASHA SKIN CARE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-12-04)In era of globalization, the growth of the field of personal care in Indonesia has boomed and manufactures of bussiness opportunities, one them a Natasha Skin Care. This has led to increasingly tight competition ... -
ANALISIS PENGARUH PERSEPSI NILAI LOYALITAS, PROGRAM LOYALITAS, CITRA TOKO DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN HYPERMART DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-19)Growth of retail business in Indonesia showed significant figures. In this case requires retail companies to be able to meet customer needs and adjusts the customer desires so campanies must be able to detect what the ... -
ANALISIS PENGARUH FUNCTIONAL QUALITY DAN TECHNICAL QUALITY TERHADAP BEHAVIOURAL INTENTIONS MELALUI UTILITARIAN VALUE, SYMBOLIC VALUE DAN HEDONIC VALUE PADA SUROBOYO CARNIVAL NIGHT MARKET
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-25)Tourist attractions and entertainment venues is a place that is needed there for the big cities such as Surabaya. Besides as a means of entertainment, tourist attractions is a promising business. Suroboyo Carnival comes ... -
FACTORS THAT INFLUENCE LION AIR’S CUSTOMER SATISFACTION AND CUSTOMER LOYALTY IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-17)The aviation industry in the Asia-Pacific region has shown robust growth in 21st century. Indonesia, the current engine of economic growth in Southeast Asia and one of the largest economies in the Asia-Pacific, contains ... -
ANALISIS PENGARUH VARIABEL RESTAURANT ENVIRONMENTAL CUES DAN NON-ENVIROMENTAL CUES TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PELANGGAN RICHEESE FACTORY DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-19)At this time, the industry is growing rapidly in Indonesia is the food and beverge industry, one of restaurant. In the city of Surabaya is, the industry is now growing rapidly and became the belle of the restaurant. The ... -
FAKTOR-FAKTOR YANG MEMPENGARUHI LOYALITAS KLIEN PT MASTRADA SURYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-25)Usaha yang mayoritas berupa franchise atau ritel sendiri tumbuh berkembang laksana menjamur. Semua kegiatan yang melibatkan penjualan barang dan jasa langsung kepada konsumen akhir untuk penggunaan yang bersifat pribadi ... -
FACTORS INFLUENCING EFFECTIVE DECISION MAKING OF CONSUMERS IN ETUDE HOUSE SURABAYA (Study on Etude House Consumers in Surabaya)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-17)As beauty becomes an important aspect and the industry is growing, Korean cosmetics are trending all over the world with their advanced and developed technology and ingredients. In Southeast Asia, particularly Indonesia, ... -
THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION, CUSTOMER TRUST, AND CUSTOMER LOYALTY OF TELKOMSEL IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-18)Technology had become one of the most important factors in people’s life and had given so much help in people’s life. One of the greatest inventions is Information Technologies. Information Technologies was a revolution ... -
FACTORS INFLUENCING BRAND IMAGE AND CONSUMER BUYING BEHAVIOR OF PIPE AND BARREL SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-17)Pipe and Barrel is one of the most visited restaurant or café in Surabaya, therefore it is important for the restaurant to consider every aspect of Consumer Buying Behavior of the restaurant. In so doing, the researcher ... -
ANALISIS PENGARUH PERCEIVED QUALITY DAN ADVERTISING MELALUI CUSTOMER SATISFACTION DAN BRAND IMAGE TERHADAP BRAND LOYALTY PELANGGAN FIRST MEDIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-25)Television and internet media industry is one industry that is experiencing rapid development. This is because the need for television and the Internet as a medium of information, entertainment as well as knowledge is very ... -
ANALISIS PENGARUH VARIABEL SERVICE QUALITY ATTRIBUTES, ACCESSIBILITY, DAN WELL-BEING IN CLUB TERHADAP CUSTOMER LOYALTY DI CELEBRITY FITNESS SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-19)Most of the people of Indonesia, especially in big cities, are increasingly aware of healthy living with the body fit and active. Work out in the fitness center is one option the wey of living a healthy life. Regulated ... -
PENGARUH SERVICE QUALITY, PRODUCT ATTRIBUTE, BRAND IMAGE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION (STUDI KASUS PADA TAKSI BLUE BIRD DI SURABAYA)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-01-20)Over time, the total population will be growing every year. With increasing population will also increase the ownership of a motor vehicle. So that the volume of motor vehicles will also increase dramatically. Increased ... -
THE EFFECT OF CULTURAL DIMENSION ON CONSUMER ETHOCENTRISM: PURCHASE INTENTION OF SARIAYU MARTHA TILAAR COSMETIC PRODUCT IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-17)The world of economic especially for domestic cosmetic industry will be more challenging in the future, one of which is due to the 2015 ASEAN Economic Community (AEC), while the impact of culture basically so natural and ... -
ANALISIS PENGARUH VARIABEL DESIGN PORTAL, E-RESOURCES ORGANIZATIONAL, DAN USER ABILITIES AND SKILLS TERHADAP ACTUAL USAGE MELALUI VARIABEL-VARIABEL TECHNOLOGY ACCEPTANCE MODEL (TAM) FIRST MEDIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-19)The important role information technology can be seen from the benefits provided by information technology products. Technology products help people in their daily activities due to information technology products offering ...