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Analisis Faktor-faktor yang Mempengaruhi Loyalitas Pelanggan Coffee Toffee Jatim Expo di Surabaya 

Larasati, Veronica; Suryaputra, Ronald; Amelia (Pelita Harapan University - Surabaya, 2013-12-01)
Due to expansion of globalization, foods and beverage business still listed as the highest growth and will continue to evolve. Along the development era, the lifestyle change, people start looking for a new atmosphere in ...
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Analisis Faktor-Faktor yang Mempengaruhi Customer Loyalty Pada Pelanggan Starbucks di Surabaya 

Faradina, Risa; Amelia (LPPM Universitas Pelita Harapan Surabaya, 2016-06-01)
Pada saat ini, industri yang sedang bertumbuh dengan pesat di Indonesia adalah industri makanan dan minuman, salah satunya kafe atau coffee shop. Di kota Surabaya pun, industri yang kini sedang tumbuh dengan pesat ...

Pengaruh Service Quality, Product Attribute, Brand Image Terhadap Customer Loyalty Melalui Customer Satisfaction (Studi Kasus Pada Taksi Blue Bird Di Surabaya) 

Rafael, Kevin Savaro; Ronald; Amelia (LPPM Universitas Pelita Harapan Surabaya, 2016-12-01)
Seiring dengan berjalannya waktu maka jumlah populasi akan semakin bertambah tiap tahunnya. Dengan bertambahnya populasi maka akan bertambah juga kepemilikan akan kendaraan bermotor. Sehingga volume kendaraan bermotor ...

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Author
Amelia (3)
Faradina, Risa (1)Larasati, Veronica (1)Rafael, Kevin Savaro (1)Ronald (1)Suryaputra, Ronald (1)Subject
Customer Loyalty (3)
Customer Satisfaction (3)
Service Quality (3)Brand Image (1)Intimacy (1)Perceived Value (1)Product Attribute (1)Product Quality (1)Starbucks (1)Switching Barrier (1)... View MoreDate Issued2016 (2)2013 (1)Has File(s)Yes (3)

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