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Showing 7 out of a total of 7 results for community: UPHS Journal.
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Analisis Faktor-faktor yang Mempengaruhi Loyalitas Pelanggan Coffee Toffee Jatim Expo di Surabaya
Larasati, Veronica
;
Suryaputra, Ronald
;
Amelia
(
Pelita Harapan University - Surabaya
,
2013-12-01
)
PENGARUH SERVICE QUALITY DAN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP CUSTOMER SATISFACTION DALAM MENINGKATKAN REPETITIVE BUYING DI ALEX’S SALON EMBONG KENONGO SURABAYA
Setiawan, Olivia
;
Suryaputra, Ronald
;
Amelia
(
Pelita Harapan University - Surabaya
,
2012-12-01
)
ANALISIS PENGARUH KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN DAPUR 21, UNIVERSITAS PELITA HARAPAN SURABAYA
Uli, Denis Lora Pesta
;
Suryaputra, Ronald
;
Sondakh, Oliandes
(
Universitas Pelita Harapan - Surabaya
,
2012-12-01
)
Analisis Pengaruh Product Image, Word Of Mouth, Kualaitas Produk Terhadap Keputusan Pembelian Buah Lokal Di Surabaya
Pangestu, Michael Febriant
;
Suryaputra, Ronald
;
Herbert, Go George
(
Universitas Pelita Harapan Surabaya
,
2015-12-01
)
Pengaruh Efficiency, System Availability, Fulfillment Dan Privacy Terhadap Perceived Value Dan Customer Loyalty (Studi Kasus Pada Pelanggan Traveloka di Surabaya)
Valencia, Angel
;
Suryaputra, Ronald
;
Amelia
(
LPPM Universitas Pelita Harapan Surabaya
,
2017-12-01
)
Analisa Pengaruh Perceived Benefit dan Perceived Risk Terhadap Perceived Value Yang Membentuk Intention to Use Pengguna Lazada di Surabaya
Yuliana, Irma
;
Suryaputra, Ronald
;
Amelia
(
LPPM Universitas Pelita Harapan Surabaya
,
2017-12-01
)
Analisis Pengaruh service Quality, service Leadership,dan Easy to Use Terhadap Customer Satisfaction dan Customer loyalty Internet Banking BCA di Surabaya
Sufianti, Windi
;
Suryaputra, Ronald
;
Amelia
(
LPPM Universitas Pelita Harapan Surabaya
,
2017-12-01
)
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Author
Suryaputra, Ronald (7)
Amelia (5)
Herbert, Go George (1)
Larasati, Veronica (1)
Pangestu, Michael Febriant (1)
Setiawan, Olivia (1)
Sondakh, Oliandes (1)
Sufianti, Windi (1)
Uli, Denis Lora Pesta (1)
Valencia, Angel (1)
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Subject
Customer Loyalty (3)
Customer Satisfaction (3)
Perceived Value (3)
Service Quality (3)
Costumer Satisfaction (1)
Customer Relationship Management (1)
Easy To Use (1)
Efficiency (1)
Financial Risk (1)
Fulfillment (1)
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Date Issued
2017 (3)
2015 (1)
2013 (1)
2012 (2)