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Analisis Faktor-Faktor yang Mempengaruhi Customer Loyalty Pada Pelanggan Starbucks di Surabaya 

Faradina, Risa; Amelia (LPPM Universitas Pelita Harapan Surabaya, 2016-06-01)
Pada saat ini, industri yang sedang bertumbuh dengan pesat di Indonesia adalah industri makanan dan minuman, salah satunya kafe atau coffee shop. Di kota Surabaya pun, industri yang kini sedang tumbuh dengan pesat ...

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Amelia (1)
Faradina, Risa (1)
SubjectCustomer Loyalty (1)Customer Satisfaction (1)Intimacy (1)Service Quality (1)Starbucks (1)Switching Barrier (1)Trust (1)... View MoreDate Issued2016 (1)Has File(s)Yes (1)

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