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ANALISIS PENGARUH KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN DAPUR 21, UNIVERSITAS PELITA HARAPAN SURABAYA 

Uli, Denis Lora Pesta; Suryaputra, Ronald; Sondakh, Oliandes (Universitas Pelita Harapan - Surabaya, 2012-12-01)
Dapur 21 is a newly established SMEs with the objective to be achieved customer satisfaction. To achieve customer satisfaction, Dapur 21 is always pay attention to quality factors, which are products and services. Problems ...

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AuthorSondakh, Oliandes (1)
Suryaputra, Ronald (1)
Uli, Denis Lora Pesta (1)
SubjectCustomer Satisfaction (1)Quality Products (1)Quality Service (1)SMEs (1)... View MoreDate Issued2012 (1)Has File(s)Yes (1)

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