Browsing Theses (Man) by Title
Now showing items 51-70 of 146
-
A CASE STUDY ON PRINCIPAL’S SERVANT LEADERSHIP STYLE AT EAST SURABAYA CHRISTIAN HIGH SCHOOL, SURABAYA, INDONESIA
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Master Of Management, 2015-04-15)Servant leadership is an interesting study topic that is widely studied after Rober Greenleaf stated about servant leadership in 1970. Since then, quantitative and qualitative studies had been done earlier to examine the ... -
CORRELATION AND VOLATILITY STOCK MARKETS AT JAPAN, USA, AND UK
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Master Of Management, 2010-09-03)This study discusses the correlation and volatility of the Nikkei index, Dow Jones and FTSE in the year 2006 - June 2010 by using the GARCH model is GARCH (1,1) for both contemporaneous and dynamic volatility volatility ... -
DAMPAK KOMITMEN ORGANISASIONAL, ROLE STRESSOR DAN BURNOUT TERHADAP TURNOVER INTENTION PADA AUDITOR DI KANTOR AKUNTAN PUBLIK PHAF DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2013-01-01)Turnover intention merupakan salah satu masalah yang dihadapi oleh kantor akuntan publik. Banyak faktor yang menyebabkan terjadinya turnover intention meliputi mentoring, flexible work arrangement, komitmen organisasional, ... -
THE EFFECT OF BRAND IMAGE, BRAND QUALITY, AND BRAND EXPERIENCE TOWARDS BRAND LOYALTY THROUGH CUSTOMER SATISFACTION ON NIKE APPAREL IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-17)Apparel industry plays a pivotal role in developing countries economy in terms of revenue generation and job creation. Due to the global sourcing and high level of price competition, apparel industry is facing a drastic ... -
THE EFFECT OF PERCEIVED USEFULNESS, EASEMOF USE, SERVICE QUALITY AND APPLICATION QUALITY ON CUSTOMER SATISFACTION TOWARDS CUSTOMER LOYALTY OF GRAB CAR IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-12-10)The Economic growth and development in ASEAN has led to urbanization, rising incomes, growing middle class, increases in consumer spending, higher living expectations and changing consumer habits. Better wealth and ... -
THE EFFECT OF PHYSICAL QUALITY, STAFF BEHAVIOR, BRAND IDENTIFICATION AND LIFESTYLE CONGRUENCE TOWARDS BRAND LOYALTY AS MEDIATED BY CUSTOMER SATISFACTION IN STARBUCKS SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-31)In Indonesia the food and beverage industry are producing a great profit for the Foreign Direct Investment (FDI) in Indonesia. Indonesia’s food and beverage industry has been totaled to USD $1.5 billion in 2015 as in FDI ... -
THE EFFECT OF PRICE PERCEPTION AND VULNERABILITY TO CUSTOMER LOYALTY AND INTENTIONS TO SWITCH THROUGH PRICE OFFER FAIRNESS, PRICING PROCEDURE FAIRNESS, SATISFACTION WITH DEALER SERVICE, CAR UPON DELIVERY, AND PURCHASE ON TOYOTA CUSTOMER IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2014-01-01)The purpose of this reserch is to know and analyze the the effect of price perception and vulnerability to customer loyalty and intentions to switch through price offer fairness, pricing procedure fairness, satisfaction ... -
EMPAT ANOMALI MUSIMAN PADA BURSA SAHAM INDONESIA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2012-06-01)Return adalah alasan mengapa seorang investor melakukan investasi. Salah satu investasi yang dapat dilakukan adalah investasi pada bursa saham. Menurut Fama (1970), bursa saham/pasar saham merupakan sebuah pasar yang ... -
Evaluating sensitivity of macroeconomic factors to stock return using arbitrage pricing theory framework: Evidence from Indonesia stock market
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-12-18)Penting halnya bagi seorang investor untuk memahami faktor-faktor apa saja yang menjadi penggerak stock return pada salah satu aset investasi yaitu saham. Pergerakan nilai stock return didasarkan pada valuasi aset oleh ... -
Factors Influencing Dividend Payout Ratio of Non- Finance Sector in Indonesia
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2011-05-24)This research aims to explore the effects of return on assets, net profit margin, current ratio, debts to total assets, debts to equity ratio, assets growth and company size toward dividend payout ratio among the non-finance ... -
FAKTOR – FAKTOR YANG MEMPENGARUHI STRUKTUR MODAL PADA PERUSAHAAN MANUFAKTUR YANG GO PUBLIC DI BEI PERIODE TAHUN 2006 - 2010
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Master Of Management, 2012-05-25)This research aims to analyze the determinants of firm’s factors which influence capital structure. The using variables are size, growth, profitability, tangibility, and non-debt tax shield. This research uses quantitative ... -
FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN KERJA DAN PENGARUH KEPUASAN KERJA TERHADAP KEPUASAN HIDUP PEGAWAI NEGERI SIPIL PADA DINAS PERPUSTAKAAN DAN KEARSIPAN PROVINSI JAWA TIMUR
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-15)People need public services to meet their needs. Quality services are closely related to the job satisfaction and life satisfaction of the service provider. A civil servant who is a government apparatus acts as a major ... -
FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MAHASISWA AKUNTANSI PERGURUAN TINGGI SWASTA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2012-06-01)Globalisasi pendidikan memacu para pengelola Perguruan Tinggi untuk membangun keunggulan bersaing agar tetap dapat bertahan. Perguruan Tinggi harus melakukan pengelolaan yang efisien dan efektif serta menerapkan strategi ... -
HUBUNGAN FAKTOR INTERNAL INDIVIDU, FAKTOR EKSTERNAL, SKILL OBSOLESCENCE, DAN INTENTION TO LEAVE PADA PROFESIONAL TEKNOLOGI INFORMASI DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2013-01-01)Skill obsolescence is not a new phenomenon and has become an important issue along with the rapid technological advances. Skill obsolescence creates a pressure that led to the emergence of professional intention to leave. ... -
IMPLEMENTATION OF BINARY LOGISTIC REGRESSION ANALYSIS FOR FINANCIAL DISTRESS PREDICTION ON MANUFACTURING FIRMS LISTED IN INDONESIA STOCK EXCHANGE (IDX) PERIOD 2005-2009
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2011-01-01)In today’s complex and ever changing world, business enviroment keeps changing.Dynamic environment will force firms to adapt with it, or else they are going to suffer. Every change affects the capabilities of firm to survive ... -
THE INFLUENCE OF COUNTRY OF ORIGIN TO PURCHASE INTENTION THROUGH BRAND IMAGE, PERCEIVED PRICE AND PERCEIVED QUALITY ON TOYOTA CAR AT SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2014-01-17)This research purpose are proving the relationship of Country of origin affect brand image, Country of origin affect perceived quality, Country of origin affect perceived price, Perceived quality affect brand image, Perceived ... -
INFLUENCE OF SERVICE QUALITY, FOOD QUALITY, RESTAURANT AMBIENCE, AND PRICE ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AT THE FU YUAN PALACE RESTAURANT IN MEX BUILDING, SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2011-07-07)The main objectives of this study were to identify attributes that influence customer satisfaction and determine their relationships with customer satisfaction. The variables included in this research are service quality, ... -
The Influence of SITEQUAL on E-loyalty through Customer E-Satisfaction of Indonesian Airlines Website
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2014-01-01)Penelitian ini dilakukan untuk melihat pengaruh faktor CAMELS sebagai alat ukur kesehatan bank yang diproksikan dengan variabel variabel Capital Adequacy Ratio (CAR), Non-Performing Loan (NPL), Komisaris Independen (KI), ... -
The Influence of SITEQUAL on E-loyalty through Customer E-Satisfaction of Indonesian Airlines Website
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2010-01-01) -
THE INFLUENCE OF STUDENT’S EXPECTATION, PERCEIVED UNIVERSITY QUALITY, PERCEIVED BRAND ORIENTATION AND PERCEIVED VALUE ON STUDENT’S SATISFACTION
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Master Of Management, 2014-11-01)The increasing popularity of international program offered by universities in Surabaya has raised a concern whether the students have already satisfied of what the universities have offered to them. With the student’s ...