Browsing Theses (Man) by Title
Now showing items 41-60 of 146
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ANALISIS PENGARUH VARIABEL INFORMATION QUALITY, SYSTEM QUALITY, VIRTUAL INTERACTIVITY, DAN REWARDS TERHADAP BRAND LOYALTY MELALU CUSTOMER ENGAGEMENT PADA SITUS TRAVELOKA DI SURABAYA
(2018-01-08)In the era of globalization technological development is very close to the needs of everyday people. Many marketers take advantage of the Internet along with technological advances to market their products. The Internet ... -
ANALISIS PENGARUH VARIABEL PRODUCT QUALITY, SALES SERVICE QUALITY, TECHNICAL REPAIR SERVICE SUPPORT DAN COMPLAINT HANDLING SERVICE TERHADAP CUSTOMER LOYALTY MELALUI TRUST IN THE SUPPLIER PADA PRODUK HARS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-13)In Indonesia economic growth and populations with more productive age than the current number of jobs available. This triggers in particular the youth to create their own opportunities by opening a business. Mostly ... -
ANALISIS PENGARUH VARIABEL SERVICESCAPE TERHADAP OVERALL QUALITY OF LIFE MELALUI VARIABEL AFEKSI PADA PELANGGAN RESTORAN DOMICILE KITCHEN & LOUNGE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-10-21)The Food and Beverage Industry is a priority sub-sector in 2018. The subsector is expected to be the driving force for achieving the non-oil and gas industry growth target in 2018, which is 5.67 percent. Along with the ... -
ANALISIS PENGARUH VARIABEL SOCIAL BENEFIT, SOCIAL COST, ACCESS QUALITY, VENUE QUALITY, DAN EVENT QUALITY TERHADAP REVISIT INTENTION MELALUI SATISFACTION PADA EVENT JAZZ GUNUNG BROMO DI JAWA TIMUR
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-18)The music sector has been designated as priority sector by Badan Ekonomi Kreatif of Indonesia, a state agency that deals with the development of the music industry. Therefore, this development makes the music industry a ... -
ANALISIS PENGARUH VARIABEL STORE NOVELTY, STORE DESIGN PLEASURE DAN RETAIL PRICE TERHADAP BRAND LOYALTY MELALUI CUSTOMER SATISFACTION PADA STORE CHARLES & KEITH DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-08)Fashion industry is currently growing rapidly along with the times, this of course, the impact of competitive competition in the fashion industry market. It is undeniable that Indonesians tend to prefer foreign-made ... -
ANALISIS PENGARUH VARIABLE CONSTRUED EXTERNAL IMAGE, PERCEIVED SALESPERSON CHARACTERISTICS, PERCEIVED COMPANY CHARACTERISTICS TERHADAP CUSTOMER EXTRA ROLE BEHAVIORS MELALUI CUSTOMER COMPANY IDENTIFICATION PADA PELANGGAN HYPERMART DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-12-10)The rapid development of people's lifestyles and increasingly fierce industrial competition resulted in several retail companies having to close outlets and even declared bankrupt. Hypermart is one from the companies ... -
ANALISIS PENGARUH VARIETY OF SELECTION, PRICE ATTRIBUTE, SENSORY ATTRIBUTE, PROMOTIONAL APPROACHES, DAN PHYSICAL STIMULI TERHADAP IMPULSE BUYING MELALUI POSITIVE EMOTION DAN HEDONIC SHOPPING VALUE PADA PELANGGAN TOKO H&M DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-12-09)Pruchasing power in Indonesia is the factor that can support Fashion Retailers to be developing. As time progresses, consumers needs are increasingly varied too. Consumers often face the choice of purchasing goods without ... -
ANALISIS RETENSI PELANGGAN MELALUI DIMENSI KUALITAS LAYANAN, KUALITAS PRODUK, DAN KEPUASAN PELANGGAN MENGGUNAKAN ANALYTICAL HIERARCHY PROCESS (AHP) PADA 3 RESTORAN CEPAT SAJI DI SURABAYA (STUDI KASUS: CARL’S JR., BURGER KING, DAN MCDONALD’S)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-12-09)Fast food restaurants are one of the most popular types of restaurants in Indonesian society. The shift in perception of the community that eating at fast food restaurants is more prestigious than eating at home has ... -
ANALISIS TEORI KOMITMEN-KEPERCAYAAN BERDASARKAN PERSEPSI MAHASISWA STRATA-1 UNIVERSITAS PELITA HARAPAN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2010-01-01)Universitas Pelita Harapan Surabaya has faced a decrease in the number of applicants in their third year of operation. It is questioned by the management whether this problem is caused by the lack of commitment and trust ... -
ANALISIS VARIABEL-VARIABEL YANG MEMPENGARUHI EMPOWERMENT, PARTICIPATION, WORKING CONDITION, REWARD, RECOGNITION, TEAM WORK TERHADAP JOB SATISFACTION DAN PADA AKHIRNYA JOB LOYALTY KARYAWAN RUMAH SAKIT GIGI DAN MULUT NALA HUSADA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-11-10)With the continued development of the dental health service system in Indonesia, it is very important for the community to get the best dental health services from competent medical practitioners. Nala Husada Dental ... -
A CASE STUDY ON PRINCIPAL’S SERVANT LEADERSHIP STYLE AT EAST SURABAYA CHRISTIAN HIGH SCHOOL, SURABAYA, INDONESIA
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Master Of Management, 2015-04-15)Servant leadership is an interesting study topic that is widely studied after Rober Greenleaf stated about servant leadership in 1970. Since then, quantitative and qualitative studies had been done earlier to examine the ... -
CORRELATION AND VOLATILITY STOCK MARKETS AT JAPAN, USA, AND UK
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Master Of Management, 2010-09-03)This study discusses the correlation and volatility of the Nikkei index, Dow Jones and FTSE in the year 2006 - June 2010 by using the GARCH model is GARCH (1,1) for both contemporaneous and dynamic volatility volatility ... -
DAMPAK KOMITMEN ORGANISASIONAL, ROLE STRESSOR DAN BURNOUT TERHADAP TURNOVER INTENTION PADA AUDITOR DI KANTOR AKUNTAN PUBLIK PHAF DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2013-01-01)Turnover intention merupakan salah satu masalah yang dihadapi oleh kantor akuntan publik. Banyak faktor yang menyebabkan terjadinya turnover intention meliputi mentoring, flexible work arrangement, komitmen organisasional, ... -
THE EFFECT OF BRAND IMAGE, BRAND QUALITY, AND BRAND EXPERIENCE TOWARDS BRAND LOYALTY THROUGH CUSTOMER SATISFACTION ON NIKE APPAREL IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-17)Apparel industry plays a pivotal role in developing countries economy in terms of revenue generation and job creation. Due to the global sourcing and high level of price competition, apparel industry is facing a drastic ... -
THE EFFECT OF PERCEIVED USEFULNESS, EASEMOF USE, SERVICE QUALITY AND APPLICATION QUALITY ON CUSTOMER SATISFACTION TOWARDS CUSTOMER LOYALTY OF GRAB CAR IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-12-10)The Economic growth and development in ASEAN has led to urbanization, rising incomes, growing middle class, increases in consumer spending, higher living expectations and changing consumer habits. Better wealth and ... -
THE EFFECT OF PHYSICAL QUALITY, STAFF BEHAVIOR, BRAND IDENTIFICATION AND LIFESTYLE CONGRUENCE TOWARDS BRAND LOYALTY AS MEDIATED BY CUSTOMER SATISFACTION IN STARBUCKS SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-31)In Indonesia the food and beverage industry are producing a great profit for the Foreign Direct Investment (FDI) in Indonesia. Indonesia’s food and beverage industry has been totaled to USD $1.5 billion in 2015 as in FDI ... -
THE EFFECT OF PRICE PERCEPTION AND VULNERABILITY TO CUSTOMER LOYALTY AND INTENTIONS TO SWITCH THROUGH PRICE OFFER FAIRNESS, PRICING PROCEDURE FAIRNESS, SATISFACTION WITH DEALER SERVICE, CAR UPON DELIVERY, AND PURCHASE ON TOYOTA CUSTOMER IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2014-01-01)The purpose of this reserch is to know and analyze the the effect of price perception and vulnerability to customer loyalty and intentions to switch through price offer fairness, pricing procedure fairness, satisfaction ... -
EMPAT ANOMALI MUSIMAN PADA BURSA SAHAM INDONESIA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2012-06-01)Return adalah alasan mengapa seorang investor melakukan investasi. Salah satu investasi yang dapat dilakukan adalah investasi pada bursa saham. Menurut Fama (1970), bursa saham/pasar saham merupakan sebuah pasar yang ... -
Evaluating sensitivity of macroeconomic factors to stock return using arbitrage pricing theory framework: Evidence from Indonesia stock market
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-12-18)Penting halnya bagi seorang investor untuk memahami faktor-faktor apa saja yang menjadi penggerak stock return pada salah satu aset investasi yaitu saham. Pergerakan nilai stock return didasarkan pada valuasi aset oleh ... -
Factors Influencing Dividend Payout Ratio of Non- Finance Sector in Indonesia
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2011-05-24)This research aims to explore the effects of return on assets, net profit margin, current ratio, debts to total assets, debts to equity ratio, assets growth and company size toward dividend payout ratio among the non-finance ...