Browsing Theses (Man) by Author "HUSADA, MICHELLE"
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PENGARUH OPERANT DAN OPERAND SERVICE QUALITY TERHADAP BEHAVIORAL INTENTION MELALUI CUSTOMER ENGAGEMENT DAN CUSTOMER SATISFACTION (Studi Pada Siswa SMA Swasta Terakreditasi A di Surabaya)
HUSADA, MICHELLE (Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2016-02-04)The services sector cannot be separated from education, including secondary education sector. High School is one of the organizations at the secondary education sector in Indonesia. Moreover, schools high school continues to ...