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Analisis pengaruh dimensi self gratification, aesthetics, price, prestige, transaction, hedonic, dan quality terhadap customer loyalty melalui customer satisfaction pada pelanggan hotel Vasa Di Surabaya 

Angriawan, Axcell Reinhart Bill (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-12-18)
Hotel adalah kebutuhan akan sarana akomodasi yang menyediakan fasilitas dan pelayanan penginapan, makanan, minum serta jasa lainnya untuk umum. Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh Self Gratification, ...

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Angriawan, Axcell Reinhart Bill (1)
Subjectaesthetics (1)customer loyalty (1)customer satisfaction (1)hedonic (1)prestige (1)price (1)quality (1)self gratification (1)transaction (1)... View MoreDate Issued2020 (1)Has File(s)Yes (1)

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