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A CASE STUDY ON PRINCIPAL’S SERVANT LEADERSHIP STYLE AT EAST SURABAYA CHRISTIAN HIGH SCHOOL, SURABAYA, INDONESIA 

SALIM, APRIYANTO (Universitas Pelita Harapan Surabaya - Faculty Of Business School - Master Of Management, 2015-04-15)
Servant leadership is an interesting study topic that is widely studied after Rober Greenleaf stated about servant leadership in 1970. Since then, quantitative and qualitative studies had been done earlier to examine the ...
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PENGARUH GREEN PRODUCT QUALITY DAN GREEN BRAND IMAGE TERHADAP CONSUMER LOYALTY MELALUI GREEN SATISFACTION, GREEN BRAND EQUITY DAN GREEN TRUST PADA PRODUK THE BODY SHOP DI SURABAYA 

HARTONO, FENNY KARLINA (Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2011-07-25)
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THE EFFECT OF PRICE PERCEPTION AND VULNERABILITY TO CUSTOMER LOYALTY AND INTENTIONS TO SWITCH THROUGH PRICE OFFER FAIRNESS, PRICING PROCEDURE FAIRNESS, SATISFACTION WITH DEALER SERVICE, CAR UPON DELIVERY, AND PURCHASE ON TOYOTA CUSTOMER IN SURABAYA 

HADI, STEVE (Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2014-01-01)
The purpose of this reserch is to know and analyze the the effect of price perception and vulnerability to customer loyalty and intentions to switch through price offer fairness, pricing procedure fairness, satisfaction ...
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PENGARUH GAYA KEPEMIMPINAN, BUDAYA ORGANISASI DAN KEPUASAN KERJA TERHADAP KINERJA GURU DI SEKOLAH CIPUTRA SURABAYA 

SAMUEL, GATUT (Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2013-06-03)
Teacher performance becomes main attention as it contributes to a significant impact on the qualified education. Several factors can affect the performance of teachers in demonstrating their roles and responsibilities ...
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HUBUNGAN FAKTOR INTERNAL INDIVIDU, FAKTOR EKSTERNAL, SKILL OBSOLESCENCE, DAN INTENTION TO LEAVE PADA PROFESIONAL TEKNOLOGI INFORMASI DI SURABAYA 

Irawati, Finny (Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2013-01-01)
Skill obsolescence is not a new phenomenon and has become an important issue along with the rapid technological advances. Skill obsolescence creates a pressure that led to the emergence of professional intention to leave. ...
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PERAN ENTERPRISE RISK MANAGEMENT DALAM HUBUNGAN RASIO CAMELS TERHADAP KINERJA PERBANKAN YANG TERDAFTAR DI BEI 

TJANDINEGARA, MICHAELA ABIGAIL (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-13)
Trust is the key business of banking. The crisis of '98 caused customers' trust in the bank to disappear and was marked by the withdrawal of massive deposits (rush). To maintain customer confidence, banks must maintain ...
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ANALISIS PENGARUH VARIABEL STORE NOVELTY, STORE DESIGN PLEASURE DAN RETAIL PRICE TERHADAP BRAND LOYALTY MELALUI CUSTOMER SATISFACTION PADA STORE CHARLES & KEITH DI SURABAYA 

INDRA, AKHIRNA JULVIAN (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-08)
Fashion industry is currently growing rapidly along with the times, this of course, the impact of competitive competition in the fashion industry market. It is undeniable that Indonesians tend to prefer foreign-made ...
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PENGARUH APPAREL PRODUCT PRESENTATION DI FACEBOOK TERHADAP PURCHASE INTENTION MELALUI PERCEIVED RISK UNTUK KONSUMEN SURABAYA 

NUGROHO, CELIA (Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2012-01-12)
The dynamic growth of internet facility and growing number of internet users in Indonesia constantly boost the online shopping culture within the country. The sellers of apparel products slowly shift to online shop. The ...
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ANALISIS PENGARUH FOOD QUALITY, SERVICE QUALITY DAN AMBIENCE TERHADAP WILLINGNESS TO PAY MELALUI PERCEIVED VALUE PELANGGAN BALE SERE RESTO & CAFÉ DI SURABAYA 

WICAKSONO, MOCHAMMAD DIMAS (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-12-20)
Industri makanan dan minuman di Indonesia diproyeksi masih menjadi salah satu sektor andalan penopang pertumbuhan manufaktur dan ekonomi nasional pada tahun depan. Peran penting sektor strategis ini terlihat dari ...
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Analisis CAMEL Pada Financial Distress Bank di Indonesia 

Budiman, Arif Timothy (Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2014-02-05)
The purpose of this research is to analyze bank financial ratio if affect spread based that give impact to financial distress that affect the health from a bank. The variables which used are 4 financial ratios, CAR, NPL, ...
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AuthorFebiana, Rosaline Dewi (2)ALDINO, CATRA (1)ANGGRAINI, NATALIA PIPIT (1)ANGGRIAN, YOHANES E. (1)ANTADINATA, NEHEMIA RHEMAYUWARDI (1)ARDANI, NATICA (1)Ardianto, Mario (1)BEHUKU, JITRO GIANFRANCO (1)Budianto, Christopher Stefanus (1)BUDIASTUTI, ARETHA (1)... View MoreSubjectCustomer Satisfaction (18)Perceived Value (9)Customer Loyalty (8)Service Quality (6)Brand Image (5)Brand Loyalty (5)Perceived Quality (5)Product Quality (5)Repurchase Intention (5)Attitude (4)... View MoreDate Issued2013 (16)2019 (15)2015 (14)2011 (13)2012 (13)2014 (12)2018 (12)2010 (11)2017 (8)2016 (5)Has File(s)Yes (119)

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