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PENGARUH INTERACTION WITH OTHER CUSTOMERS, CELEBRITY IMAGE, SERVICE QUALITY, ATMOSPHERE DAN PRODUCT QUALITY TERHADAP POSITIVE EMOTIONS UNTUK MENINGKATKAN LOYALTY PADA COTTON INK STORE DI JAKARTA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2020-01-08)
Fashion is a thing that must be had in every individual, and very active role in everyday life. One of Cotton Ink, Cotton Ink is a local Indonesian fashion brand that attracts the attention of its customers, Cotton Ink ...
PENGARUH KUALITAS PRODUK, CITRA MEREK, DAN PROMOSI MELALUI KEPUTUSAN PEMBELIAN TERHADAP KEPUASAN PELANGGAN PADA SAMSUNG GALAXY S4 DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2013-03-01)
The era of globalization as it is today, mobile phones have become a basic
necessity for everyone. Even the functions of this mobile phones not only as a
communication tool, but this function has been shifted as lifestyle ...
ANALISIS RETENSI PELANGGAN MELALUI DIMENSI KUALITAS LAYANAN, KUALITAS PRODUK, DAN KEPUASAN PELANGGAN MENGGUNAKAN ANALYTICAL HIERARCHY PROCESS (AHP) PADA 3 RESTORAN CEPAT SAJI DI SURABAYA (STUDI KASUS: CARL’S JR., BURGER KING, DAN MCDONALD’S)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-12-09)
Fast food restaurants are one of the most popular types of restaurants in
Indonesian society. The shift in perception of the community that eating at fast food
restaurants is more prestigious than eating at home has ...
PENGARUH NOVELTY DAN PRODUCT QUALITY TERHADAP REPURCHASE INTENTION MELALUI PERCEIVED VALUE, BRAND PREFERENCE, DAN CUSTOMER SATISFACTION PADA PENGGUNA SAMSUNG GALAXY S DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2016-01-19)
In this modern world that increasingly, telecommunications became
inseparable in today's society. This has encouraged manufacturers of communication
devices vying to create a communication tool that can meet the needs ...
ANALISA PENGARUH PRODUCT QUALITY, SERVICE QUALITY, PRICE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA PENGGUNA MOBIL HONDA MOBILIO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2020-01-06)
In 2017 the automotive world will become one of the pillars of the national economy and industry. The contribution of the automotive sector in sustaining the national economy and industry has ranked third. Thus the automotive ...
ANALISIS PENGARUH VARIABEL PRODUCT QUALITY, SALES SERVICE QUALITY, TECHNICAL REPAIR SERVICE SUPPORT DAN COMPLAINT HANDLING SERVICE TERHADAP CUSTOMER LOYALTY MELALUI TRUST IN THE SUPPLIER PADA PRODUK HARS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-13)
In Indonesia economic growth and populations with more productive age
than the current number of jobs available. This triggers in particular the youth to
create their own opportunities by opening a business. Mostly ...
Pengaruh Product Quality Terhadap Customer Loyalty Melalui Customer Satisfaction Pada Produk BlackBerry Di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2011-01-01)
Blackberry become popular lately due to feature of the Blackberry call
BBM. To improve and maintain the popularity of the Blackberry, then we conduct
research to know whether the that product quality from Blackberry ...
Analisis Pengaruh Knowledge, Brand Ambassador Religiosity, Subjective Norm, Product Quality dan Advertising terhadap Repurchase Intention melalui Attitudes towards Halal Cosmetic Products Pelanggan Kosmetik Wardah di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2020-01-08)
Beauty has always been a favorite of every woman to be more charming and confident. In fact, each region has a different understanding and standard of beauty. To look beautiful, many ways can be done by women. One of them ...