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Now showing items 11-15 of 15
ANALISIS PENGARUH QUALITY OF FOOD, QUALITY OF SERVICE, QUALITY OF PHYSICAL ENVIRONMENT MELALUI CUSTOMER PRECIEVED VALUE TERHADAP CUSTOMER SATISFACTION DAN REPURCHASE INTENTION DI RESTORAN O’REILLYS MANADO
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-12-10)
Penelitian ini dibuat untuk melihat faktor-faktor yang mempengaruhi tingkat Repurchase Intention dan Customer Satisfaction yang dipengaruhi melalui customer perceived value oleh quality of food, quality of service, dan ...
ANALISIS PENGARUH VARIABLE CONSTRUED EXTERNAL IMAGE, PERCEIVED SALESPERSON CHARACTERISTICS, PERCEIVED COMPANY CHARACTERISTICS TERHADAP CUSTOMER EXTRA ROLE BEHAVIORS MELALUI CUSTOMER COMPANY IDENTIFICATION PADA PELANGGAN HYPERMART DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-12-10)
The rapid development of people's lifestyles and increasingly fierce
industrial competition resulted in several retail companies having to close outlets
and even declared bankrupt. Hypermart is one from the companies ...
ANALISIS PENGARUH VARIETY OF SELECTION, PRICE ATTRIBUTE, SENSORY ATTRIBUTE, PROMOTIONAL APPROACHES, DAN PHYSICAL STIMULI TERHADAP IMPULSE BUYING MELALUI POSITIVE EMOTION DAN HEDONIC SHOPPING VALUE PADA PELANGGAN TOKO H&M DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-12-09)
Pruchasing power in Indonesia is the factor that can support Fashion Retailers to be developing. As time progresses, consumers needs are increasingly varied too. Consumers often face the choice of purchasing goods without ...
ANALISIS PENGARUH IMAGE DAN EXPERIENTIAL MARKETING TERHADAP CUSTOMER LOYALTY MELALUI TRUST DAN CUSTOMER SATISFACTION PADA ARTTOUR TOUR AND TRAVEL SERVICES DI SURABAYA DAN SIDOARJO
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-01-07)
Tourism is a fast-growing industry and also prospective to the future.
Many emerging companies engaged in tourism. According to Muljadi (2009: 13)
there are tourism facilities and infrastructure. Included in tourism ...
PENGARUH INTELLECTUAL CAPITAL TERHADAP KINERJA PERUSAHAAN DENGAN CORPORATE GOVERNANCE SEBAGAI MODERASI PADA PERUSAHAAN MANUFAKTUR YANG TERDAFTAR DI BURSA EFEK INDONESIA PADA TAHUN 2009-2016
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-04-12)
Agency theory is a theory that explains the relationship between principal and agent in business. The main concern of this theory lies in how to solve problems that arise from agency relationships because of the inconsistency ...