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PENGARUH KUALITAS LAYANAN DAN ATMOSFIR TERHADAP LOYALITAS MELALUI KEPUASAN KONSUMEN PADA BUTIK HOTEL ARTOTEL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2013-05-31)
Boutique hotel comes to Surabaya in the middle of 2012. Artotel Surabaya
brings a new boutique hotel concept, art hotel. This hotel refers to the real
boutique hotel concept introduced by Ian Schrager in 1980’s.It’s not ...