Theses (Man): Recent submissions
Now showing items 41-60 of 146
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ANALISIS PENGARUH PERCEIVED QUALITY, BRAND IMAGE DAN BRAND TRUST TERHADAP BRAND LOYALTY KEPADA PELANGGAN APPAREL NIKE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-01-24)Business competition in sports is expanding to lifestyle businesses such as Nike Apparel in Indonesia, especially Surabaya. Companies that develop by creating variants that combine Sport and Lifestyle more and more. This ... -
ANALISIS PENGARUH BRAND CONSCIOUSNESS, MATERIALISM, SOCIAL COMPARISON, FASHION INNOVATIVENESS, FASHION INVOLVEMENT TERHADAP PURCHASE INTENT OF LUXURY FASHION GOODS MELALUI ATTITUDE TOWARDS PURCHASING LUXURY FASHION GOODS PADA KONSUMEN MICHAEL KORS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-12-21)Fashion becomes a part that cannot be separated from the daily appearance and style of the individual. The objects used in supporting fashion such as clothes, bags, and other accessories are not just body covers or as ... -
ANALISIS PENGARUH FOOD QUALITY, SERVICE QUALITY DAN AMBIENCE TERHADAP WILLINGNESS TO PAY MELALUI PERCEIVED VALUE PELANGGAN BALE SERE RESTO & CAFÉ DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-12-20)Industri makanan dan minuman di Indonesia diproyeksi masih menjadi salah satu sektor andalan penopang pertumbuhan manufaktur dan ekonomi nasional pada tahun depan. Peran penting sektor strategis ini terlihat dari ... -
ANALISIS PENGARUH IMAGE DAN EXPERIENTIAL MARKETING TERHADAP CUSTOMER LOYALTY MELALUI TRUST DAN CUSTOMER SATISFACTION PADA ARTTOUR TOUR AND TRAVEL SERVICES DI SURABAYA DAN SIDOARJO
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-01-07)Tourism is a fast-growing industry and also prospective to the future. Many emerging companies engaged in tourism. According to Muljadi (2009: 13) there are tourism facilities and infrastructure. Included in tourism ... -
ANALISIS PENGARUH VARIABEL SERVICESCAPE TERHADAP OVERALL QUALITY OF LIFE MELALUI VARIABEL AFEKSI PADA PELANGGAN RESTORAN DOMICILE KITCHEN & LOUNGE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-10-21)The Food and Beverage Industry is a priority sub-sector in 2018. The subsector is expected to be the driving force for achieving the non-oil and gas industry growth target in 2018, which is 5.67 percent. Along with the ... -
PENGARUH PERSEPSI SERIKAT PEKERJA DAN REWARD TERHADAP ORGANIZATIONAL COMMITMENT MELALUI JOB SATISFACTION PADA KARYAWAN BORONGAN DI CV EL SHADAY MARANATHA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-06-29)The rapid development of manufacturing industry requires companies to continue to survive and develop (Heizer & Render, 2009). Human resources is one of the key factors in global competition (Bling Community, ... -
PENGARUH PERCEIVED SERVICE QUALITY DAN PERCEIVED E-SERVICE QUALITY TERHADAP WORD OF MOUTH DAN REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PADA PELANGGAN GO-RIDE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-10-23)Pentingnya peran transportasi dalam pembangunan negara, tampaknya masih diwarnai dengan karakteristik transportasi Indonesia yang dihadapkan pada kualitas pelayanan yang rendah, dan kuantitas atau cakupan pelayanan yang ... -
PERAN ENTERPRISE RISK MANAGEMENT DALAM HUBUNGAN RASIO CAMELS TERHADAP KINERJA PERBANKAN YANG TERDAFTAR DI BEI
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-13)Trust is the key business of banking. The crisis of '98 caused customers' trust in the bank to disappear and was marked by the withdrawal of massive deposits (rush). To maintain customer confidence, banks must maintain ... -
THE EFFECT OF PHYSICAL QUALITY, STAFF BEHAVIOR, BRAND IDENTIFICATION AND LIFESTYLE CONGRUENCE TOWARDS BRAND LOYALTY AS MEDIATED BY CUSTOMER SATISFACTION IN STARBUCKS SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-31)In Indonesia the food and beverage industry are producing a great profit for the Foreign Direct Investment (FDI) in Indonesia. Indonesia’s food and beverage industry has been totaled to USD $1.5 billion in 2015 as in FDI ... -
PENGARUH STORE IMAGE, TRUST OF MANUFACTURER, INTERACTION QUALITY, DAN OUTCOME QUALITY TERHADAP BEHAVIORAL LOYALTY MELALUI PERCEIVED VALUE PRODUK FOSSIL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-11)Business and business opportunities in 2017 that have promising prospects and which will become a trend, certainly never apart from the current economic development that has been running and growing so fast with the level ... -
PENGARUH MALL RECREATION, MALL INTERIOR DAN MALL STAFF TERHADAP CUSTOMER LOYALTY MELALUI MALL VALUE DAN CUSTOMER SATISFACTIOIN PADA LENMARC MALL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-12)Dalam perkembangan masa kini, pusat belanja dengan tipe bangunan yang bertingkat yang disertai dengan ruang-ruang sosial di dalamnya atau yang sering disebut pusat belanja semakin marak. Selain jumlahnya yang mengalami ... -
PENGARUH IN STORE CHARACTERISTICS, ECONOMIC DRIVERS, DAN PRIVATE LABELS CHARACTERISTICS TERHADAP PRIVATE LABELS PURCHASE INTENTION MELALUI PRIVATE LABELS LOYALTY PADA PRODUCT VALUE PLUS HYPERMART DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-09)The rapid growth of the national retail in the future brings the business players to a very tough competition to gain the attention of consumers to better trust the products produced by the business. One way used is to ... -
ANALISIS PENGARUH VARIABEL SOCIAL BENEFIT, SOCIAL COST, ACCESS QUALITY, VENUE QUALITY, DAN EVENT QUALITY TERHADAP REVISIT INTENTION MELALUI SATISFACTION PADA EVENT JAZZ GUNUNG BROMO DI JAWA TIMUR
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-18)The music sector has been designated as priority sector by Badan Ekonomi Kreatif of Indonesia, a state agency that deals with the development of the music industry. Therefore, this development makes the music industry a ... -
ANALISIS PENGARUH CONSTRUED EXTERNAL IMAGE OF THE COMPANY, PERCEIVED SALES PERSON CHARACTERISTIC, PERCEIVED COMPANY CHARACTERISTIC TERHADAP CUSTOMER EXTRA ROLE BEHAVIOUR MELALUI CUSTOMER COMPANY IDENTIFICATION PADA HOTEL ARTOTEL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-20)This research is aimed to know the effect of construed external image of the company, perceived sales person characteristic, perceived company characteristic to customer extra role behavior through customer company id ... -
ANALISIS PENGARUH VARIABEL ENVIRONMENTAL CUES, NONENVIRONMENTAL CUES DAN AESTHETIC LABOR TERHADAP BEHAVIORAL INTENTION MELALUI EMOTIONAL RESPONS PADA PELANGGAN RESTORAN DOMICILE KITCHEN LOUNGE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-11)Indonesia is the fourth most populous country in the world. By 2017 the total population is about 260 million people with a larger middle class level, so population density encourages industry growth in the food and ... -
PENGARUH TRUSTWORTHINESS DAN CELEBRITY MATCH-UP PRODUCT TERHADAP PURCHASE INTENTION MELALUI BRAND IMAGE PADA KOSMETIK WARDAH DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-18)One of the emerging industries in Indonesia is the cosmetics industry. The competition of the cosmetic products in Indonesia is also getting tighter because of the many cosmetic products on the market both products from ... -
ANALISIS PENGARUH VARIABEL INFORMATION QUALITY, SYSTEM QUALITY, VIRTUAL INTERACTIVITY, DAN REWARDS TERHADAP BRAND LOYALTY MELALU CUSTOMER ENGAGEMENT PADA SITUS TRAVELOKA DI SURABAYA
(2018-01-08)In the era of globalization technological development is very close to the needs of everyday people. Many marketers take advantage of the Internet along with technological advances to market their products. The Internet ... -
ANALISIS PENGARUH VARIABEL STORE NOVELTY, STORE DESIGN PLEASURE DAN RETAIL PRICE TERHADAP BRAND LOYALTY MELALUI CUSTOMER SATISFACTION PADA STORE CHARLES & KEITH DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-08)Fashion industry is currently growing rapidly along with the times, this of course, the impact of competitive competition in the fashion industry market. It is undeniable that Indonesians tend to prefer foreign-made ... -
ANALISIS PENGARUH VARIABEL PRODUCT QUALITY, SALES SERVICE QUALITY, TECHNICAL REPAIR SERVICE SUPPORT DAN COMPLAINT HANDLING SERVICE TERHADAP CUSTOMER LOYALTY MELALUI TRUST IN THE SUPPLIER PADA PRODUK HARS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-13)In Indonesia economic growth and populations with more productive age than the current number of jobs available. This triggers in particular the youth to create their own opportunities by opening a business. Mostly ... -
FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN KERJA DAN PENGARUH KEPUASAN KERJA TERHADAP KEPUASAN HIDUP PEGAWAI NEGERI SIPIL PADA DINAS PERPUSTAKAAN DAN KEARSIPAN PROVINSI JAWA TIMUR
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-15)People need public services to meet their needs. Quality services are closely related to the job satisfaction and life satisfaction of the service provider. A civil servant who is a government apparatus acts as a major ...