| dc.description.abstract | Generally improved levels of the economy of a community, the higher the level
of income that is owned by the community groups. This will greatly affect the level of
prosperity, standard of living, the need for clothing, food and shelter might even change
the life style of the community groups. With improvements in the quality of life, the
demands to make ends meet increasingly large. Music is one branch of art that become
necessity of life and into a life style in community music school in Indonesia can be
classified into formal music school in form of a college of music, music academy, music
institutions, and other formal educational institutions. As for music education in the form
of non-formal education institutions are numerous music courses in many cities in
Indonesia.
The unit of analysis of this study uses Iramamas Music School. This is causal
study. The method which used is a quantitative method of processing data using AMOS.
Data was collected by distributing questionnaires to 100 respondents by respondent
characteristics Iramamas music school students aged 12-40 years.
The results showed that the Customer Satisfaction, Customer Participation is
affected by the variable with the lowest regression coefficient of 0.340, Quality
Functional variables with the highest regression coefficient for 0373, and the Technical
Quality variable has the second highest influence on Customer Satisfaction with a
regression coefficient of 0352. Customer Participation also affects the Quality Technical
variables with regression coefficients for 0318, Quality Functional variables with
regression coefficients of 0643. | en_US |
