Browsing Final Project (IE) by Author "PRAMANA, JOEPAN"
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INTEGRASI METODE KANO DAN QUALITY FUNCTION DEPLOYMENT (QFD) DALAM ANALISIS KEPUASAN TERHADAP KUALITAS PENDIDIKAN DI JURUSAN TEKNIK INDUSTRI
PRAMANA, JOEPAN (Universitas Pelita Harapan Surabaya - Faculty Of Industrial Technology - Department Of Industrial Engineering, 2012-01-10)Phenomenon of declining the amount of student in Industrial Engineering program in Pelita Harapan University in Surabaya shows that be an indication to repair quality in services to the customers. Student who are the main ...