Browsing Final Project (IE) by Author "WIJAYA, ANDRE"
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PENGUKURAN KINERJA FAKULTAS TEKNOLOGI INDUSTRI UPH SURABAYA BERDASARKAN KRITERIA MALCOLM BALDRIGE NATIONAL QUALITY AWARD
WIJAYA, ANDRE (Universitas Pelita Harapan Surabaya - Faculty Of Industrial Technology - Department Of Industrial Engineering, 2012-05-15)The quality of an academic institution is affected by its own performance. A measurement of performance is needed to understand how well the academic institution perform. One method that can be done is using Malcolm Baldrige ...