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    • STUDI EKSPLORASI TERHADAP KUALITAS LAYANAN HOTEL MENGGUNAKAN PENDEKATAN MODIFIKASI SERVQUAL 

      ANDEWI, YUNIMALIA (Universitas Pelita Harapan Surabaya - Faculty Of Industrial Technology - Department Of Industrial Engineering, 2015-11-19)
      Now, hotel becoming an important requirement. The hotel has a service quality if consumers are satisfied with the service. Supporting the development efforts Hotel Paradiso Makassar to much better responding customers/guests ...