TANGGUNG GUGAT PELAKU USAHA DALAM KASUS PENGGUNAAN LABEL YANG TIDAK SESUAI PADA ALAT PENYIMPANAN DATA

Abstract

The Advance in science and technology has made flash disk as one of the world community needs in education or employment. Flash disk is a data storage device in bulk, packed in varying shapes and sizes. Consumers will buy according to their needs for flash disks and memory capacity refers to information displayed on the label flash disks. According to the Consumer Protection Law (UU Perlindungan Konsumen), the information on the label flash disks should be in accordance with the actual condition of the goods. But, in actual, it will harm consumers when the memory capacity information that listed on the label does not describe the actual condition of flash disk. As consumer, consumer flash disk have a right to the comfort and security in the use of the flash disk. This study aims to provide insight to the public about consumer protection for flash disk consumers which the information in label does not describe the actual condition. The research method is normative juridical which is efforts to find a solution by reading and studying the norms of positive law and literature study. The results showed that the use of the label in the flash disk capacity which does not describe the actual conditions can be requested liability based on Consumer Protection Law to the businesses. Businesses’ liability can be requested in form of civil, criminal, administrative or based on the Consumer Protection Law, KUH Perdata, and Permendag No. 22/2010. To protect consumers, there must be assurance label written permission flash disk, and the government should do more firmly within the framework of ordering goods to be in term of trading supervision.