Browsing Accounting by Author "Tjahjono, Josephine Kurniawati"
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MARKET RATIOS ON BANK STOCK RETURNS IN INDONESIA STOCK EXCHANGE FOR THE YEARS 2008-2010
Magdalena, Renna; Tjahjono, Josephine Kurniawati (STIE IEU Surabaya, 2015-03-16)ABSTRACT: The purpose of this research is to examine the influence of market ratios on bank stock returns in Indonesia. The data used in this research were obtained from the financial statements of all banking corporations ... -
Pengaruh Komitmen Manajemen Terhadap Kualitas Layanan dan Kepuasan Pelanggan di Rumah Sakit Umum Daerah (Studi Kasus di RSUD Dr. Soetomo)
Setiawati, Lulu; Tjahjono, Josephine Kurniawati (Direktorat Penelitian Dan Pengabdian Kepada Masyarakat Universitas Muhamadiyah Malang, 2017-10-17)Kualitas layanan menjadi suatu hal yang penting untuk dapat menjadi pemimpin pasar dalam suatu industri. Kualitas layanan tidak hanya penting bagi industri manufaktur, namun juga bagi industri jasa. Rumah sakit sebagi ... -
PENGARUH SERVICE STANDARD COMMUNICATION DAN KOMITMEN MANAJEMEN TERHADAP KUALITAS LAYANAN DAN KEPUASAN PELANGGAN
Setiawati, Lulu; Tjahjono, Josephine Kurniawati (MIX: Jurnal Ilmiah Manajemen, 2017-10-01)Nowadays competition has occured for different types of Industries, either manufacture or service Industries. Organization needs to have the right strategy to win the the competition and sustain in the long run. Many ...