Browsing Management by Title
Now showing items 390-409 of 853
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ANALYSIS OF THE EFFECT OF SALESPERSON REPUTATION TOWARD CUSTOMER LOYALTY, THROUGH ECONOMIC VALUE, SERVICE PRODUCTIVITY, AND ENJOYABLE INTERACTION AT HARTONO ELECTRONIC
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)Technological diffusion is the process by which innovations (be they new products, new processes or new management methods) spread within and across economies. Some understanding of the process of technological diffusion ... -
ANALYSIS OF THE EFFECTS OF STORE ENVIRONMENT ON POSITIVE AFFECT AND URGE TO BUY IN SHAPING IMPULSE BUYING OF CUSTOMERS AT MINISO TUNJUNGAN PLAZA SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-18)Changing lifesyle of Indonesian consumers towards a more sophisticated and more fashion concerned has constributed to the increasing tense of competition among retail industries, especially among modern convenience stores ... -
ANALYSIS OF THE FOOD QUALITY, SERVICE QUALITY, ATMOSPHERICS, AND OTHER CUSTOMERS TOWARD REPURCHASE INTENTION THROUGH CUSTOMER’S EMOTION ON CACAOTE AT INTRO IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)Indonesia’s economy is largely driven by rising household consumption, and one of the industries that thrives on is the food and beverages industry. The growth of the sales are expected due to rising personal incomes, ... -
THE ANALYSIS OF THE IMPACT OF PHYSICAL ENVIRONMENT, INTERACTION WITH STAFF, INTERACTION WITH OTHER CUSTOMER, CUSTOMER DELIGHT AND CUSTOMER SATISFACTION TOWARDS CUSTOMER LOYALTY OF JAWA TIMUR PARK 3
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-25)The lure of thrilling rides, food and entertainment began to draw large numbers of fans. However, in the 1930’s, amusement parks along with the rest of the world took a major hit when the Great Depression hit. Many amusement ... -
ANALYSIS OF THE IMPACT OF STORE ATTRIBUTES TOWARDS PERCEIVED RELATIONSHIP INVESTMENT AND PERCEIVED RELATIONSHIP QUALITY ON CUSTOMER’S ATTITUDINAL LOYALTY OF SOGO DEPARTMENT STORE IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-11)Retaill industry is one of many sectors that has given big contribution to Indonesia GDP performance. Recorded by Badan Pusat Statistik or BPS (Central Bureau of Statistics), in 2016, retail industry contributes 15.24% of ... -
ANALYSIS OF THE IMPORTANT INDICATORS FROM PERCEIVED QUALITY OF FOUR DESIGN ELEMENTS (UNITY, COMPLEXITY, INTENSITY, AND NOVELTY) FOR MARKETING TOOL AESTHETICS TO HIGH SCHOOL STUDENTS AND PARENTS IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-20)Indonesia has a huge demand for quality and qualified human power as the nation is now more internationally exposed and the effect of globalisation. However, what we find today is that the human labour is not qualified ... -
ANALYSIS OF THE INFLUENCE OF QUALITY OF THE PHYSICAL ENVIRONMENT, FOOD, AND SERVICE QUALITY ON RESTAURANT IMAGE, CUSTOMER SATISFACTION AND BEHAVIOR INTENTION TO THE CUSTOMERS OF THE BONCAFE RESTAURANT IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-18)Human beings have so many kinds of needs that need to be fulfilled in order for them to live. One of those needs is food; this is considered as primary needs and with continuous improvement if this era is makes various ... -
Analysis Of The Variable-variable That Will Effect Store Loyalty At Ranch Market In Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-12) -
ANALYSIS OF TRUSTWORTHINESS, FAMILIARITY AND EXPERTISE THROUGH FESTIVAL BRAND AWARENESS, PERCEIVED QUALITY AND FESTIVAL BRAND IMAGE TOWARDS FESTIVAL BRAND LOYALTY ON MARKET WORLD IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-06)The purpose of this research is to reveal whether Festival Authenticity has the effect on Loyalty to Festival through Festival Quality, Festival Value and Satisfaction with Festival on Market World in Surabaya, which is ... -
ANALYSIS ON THE EFFECT OF 4A MARKETING MIX ON UNIVERSITY SELECTION OF UNIVERSITAS PELITA HARAPAN SURABAYA IN THE FORM OF VIDEO MARKETING
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-02)Education is the primary foundation and the pillar in all of the countries in the world. The true meaning of education has an effect on the quality of the inner welfare and the future of its citizens. It has been proven ... -
AN ANALYSIS ON THE EFFECTS OF HYPERMART’S LOYALTY PROGRAM ATTRIBUTES ON STORE SATISFACTION AND LOYALTY
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-05-09)The retail industry is the second largest sector that contributes to Indonesia’s GDP and employment (Bank Indonesia, 2007). Hypermart is one of the many hypermarkets that compete in the retail industry. To compete with ... -
Analysis on the influence of schedule flexibility, orientation & training, empowerment, social interaction, reflection, reward & recognition on the intention to remain through volunteer satisfaction at international christian assembly youth in Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-04-19)The church is one of the places where people commit acts of unprofitable service. This is a place where people who adhere to Christianity can get the opportunity to do good to repay the love of God Almighty. ICA Surabaya ... -
ANALYSIS THE EFFECT OF VARIABLE ENVIRONMENT CONSTRUCTS TOWARDS STORE LOYALTY THROUGH SELF-CONGRUITY FROM QUEEN CAKES CUSTOMERS IN BANYUWANGI
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-11-24) -
The Application of Awareness and Acceptability from the 4A’s of Marketing in The Potential Buyer of Green Product
(: International Institute for Science, Technology & Education, 2015-02-01)The presence of green marketing is now considered important because of green marketing see how marketing activities utilize limited resources, but still be able to satisfy consumer desires and can meet organizational ... -
Bank health examination with camel approach to achieve competitive advantage: a case study in. Bank National Nobu, Tbk
(IJRAR, 2020-10-01)As one of the important pillars in the financial system and economy of a country, banks are required to maintain their health in order to carry out their functions optimally. According to the Law of the Republic of Indonesia ... -
Behavior of employesss, customer interaction, employee expertise, food & beverage quality, front desk quality, room quality, safety & security, socialitbility, waiting time, terhadap revisit intention melalui customer satisfaction pada tamu hotel Shangri-La di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-09-14)Seiring dengan perkembangan kota Surabaya sebagai kota terbesar ke 2 di Indonesia. hal membawa dampak yang luar biasa bagi berbagi sektor di Surabaya baik dibidang ekonomi maupun pariwisata. Berkembangnya ekonomi dan ... -
Building Loyalty through Value: Differences of Rose-colored Glasses for Indonesian Middle Class Mall Visitor
(Social Science and Business Research Network, 2019-07-04)Currently mall has become a lifestyle for Indonesians. This is because the increase of income resulting in the shifting of lifestyle from low to middle and upper class. This change causes the buying behavior of the society ... -
Building Loyalty through Value: Differences of Rose-colored Glasses for Indonesian Middle Class Mall Visitor
(Social Science & Business Research Network (SSBRN), 2019-07-04)Currently mall has become a lifestyle for Indonesians. This is because the increase of income resulting in the shifting of lifestyle from low to middle and upper class. This change causes the buying behavior of the society ... -
Building Loyalty through Value: Differences of Rose-colored Glasses for Indonesian Middle Class Mall Visitor
(Social Science & Business Research Network (SSBRN), 2019-07-04)Currently mall has become a lifestyle for Indonesians. This is because the increase of income resulting in the shifting of lifestyle from low to middle and upper class. This change causes the buying behavior of the society ... -
BUILDING LOYALTY THROUGH VALUE: DIFFERENCES OF ROSECOLORED GLASSES FOR INDONESIAN MIDDLE-CLASS MALL VISITOR
(STIE EKUITAS, 2019-07-14)This study aims to assess the impact of double taxation treaties (DTT) on FDI inflows in 10 ASEAN countries from 1989 to 2016. There are two objectives of double taxation treaties. The first one is to alleviate the problem ...