Browsing Management by Title
Now showing items 529-548 of 853
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THE INFLUENCE OF BRAND ASSOCIATION AND SERVICE QUALITY ON CUSTOMER SATISFACTION AND LOYALTY OF AIR ASIA IN SURABAYA YOUNGSTER
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-05-11)Transportation has become inseparable utility that help people moving from one place to others, especially airplane that allow people to travel to faraway places easily and efficiently. Along the time, the growth of airline ... -
The influence of brand awareness, brand image and brand credibility to purchase intention on cosmetic brand Viva cosmetics products in Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2021-01-15)The development of the globalization era is increasingly complex and has a major impact on the business growth. Strong brands are assets that can provide added value to companies and consumers. The important role that brand ... -
THE INFLUENCE OF BRANDING PERSPECTIVE AND MONEY ATTITUDES ON COMPULSIVE BUYING BEHAVIOR WITH CREDIT CARD AS THE MODERATOR (Study on Charles & Keith Customers with Credit Card in Surabaya)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-25)Relating female fashion and compulsive buying behavior, this study focuses on “Charles & Keith” as the object of research. Charles & Keith is a popular Singaporean brand known for women’s fashion: footwear and accessories ... -
THE INFLUENCE OF CAMEL RATIO (CAPITAL, ASSETS, MANAGEMENT, EARNINGS, LIQUIDITY) AND ALTMAN Z-SCORE TOWARDS THE FINANCIAL PROFITABILITY OF BANKING INDUSTRY
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)The basic of bank is about trust, whether in collecting money and distributing money. People need to believe and trust that the bank the money will not be misused by bank. Stability in finance and funding is very important ... -
THE INFLUENCE OF COGNITIVE AND AFFECTIVE IMAGES ON CONSUMERS’ TRUSTWORTHINESS TOWARDS LG AND PANASONIC AIR CONDITIONING PRODUCTS
(Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-03)The world is now entering the new era of change, an era that known as the globalization and modernization. Where in the industrial business, these changes brings an intense competition for entrepreneurs. In the other hand, ... -
The Influence of Consumers’ Buying Tendencies and Shopping Values toward Shopping Experience Satisfaction at Pasar Atom Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-11-30)Despite the rapid development of shopping malls in Surabaya, Pasar Atom still thrives as one of the most crowded shopping places. This encouraged the researcher to identify the reason for Pasar Atom’s success. The researcher ... -
THE INFLUENCE OF COUNTRY OF ORIGIN IMAGE TOWARDS BRAND PERSONALITY AND INTENTION TO PURCHASE ZARA PRODUCTS IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-11-30)Companies all over the world are exploring foreign markets for business expansion. With globalization, consumers are presented with a greater array of product choices. Potential product selection includes a higher ... -
THE INFLUENCE OF COUNTRY OF ORIGIN TO PURCHASE INTENTION THROUGH BRAND IMAGE, PERCEIVED PRICE AND PERCEIVED QUALITY ON TOYOTA CAR AT SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2014-01-17)This research purpose are proving the relationship of Country of origin affect brand image, Country of origin affect perceived quality, Country of origin affect perceived price, Perceived quality affect brand image, Perceived ... -
THE INFLUENCE OF CUSTOMER TRUST TO CUSTOMER LOYALTY TO REPURCHASE INTENTION OF ULTRA MILK IN SURABAYA WITH PERCEIVED CSR AS MODERATING VARIABLE
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-10)Slow growth, overcapacity, and intense competition between each players in the market make customer retention as primary target for most firms. Retaining existing customer means to make customers trust into loyalty to ... -
THE INFLUENCE OF DEVIDEND PREMIUMS ON DEVIDEND PAYMENT DECISION FOR LISTED MANUFACTURING COMPANIES IN INDONESIA STOCK EXCHANGE (2001-20100
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-05-07)This reseacrh is aimed to investigate whether managers tend to pay the dividend based on the dividend premium or not. The dividend catering theory argues that the decision to pay devidend is driven by investors demand. ... -
THE INFLUENCE OF ORGANIZATIONAL CULTURE ON LEADERSHIP AND EMPLOYEE PERFORMANCE AT GRANDMAS HOTEL BALI
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2013-05-24)The competition in the hospitality industry in Bali is very tight. Grandmas Hotel Bali, as one of budget hotel which operates in Bali faces challenges to compete in such environment. To increase competitivenes, Grandmas ... -
INFLUENCE OF SERVICE QUALITY, FOOD QUALITY, RESTAURANT AMBIENCE, AND PRICE ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AT THE FU YUAN PALACE RESTAURANT IN MEX BUILDING, SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2011-07-07)The main objectives of this study were to identify attributes that influence customer satisfaction and determine their relationships with customer satisfaction. The variables included in this research are service quality, ... -
The Influence of SITEQUAL on E-loyalty through Customer E-Satisfaction of Indonesian Airlines Website
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2014-01-01)Penelitian ini dilakukan untuk melihat pengaruh faktor CAMELS sebagai alat ukur kesehatan bank yang diproksikan dengan variabel variabel Capital Adequacy Ratio (CAR), Non-Performing Loan (NPL), Komisaris Independen (KI), ... -
The Influence of SITEQUAL on E-loyalty through Customer E-Satisfaction of Indonesian Airlines Website
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2010-01-01) -
THE INFLUENCE OF SOCIAL MEDIA AND ENGAGEMENT ON BRAND ENGAGEMENT AND WORD OF MOUTH OF AIRASIA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-05-01)Since its rapid growth within, Word of Mouth occurs all the time with Social Media. Social Media defined to be genuine conversation of people in mutual interest. Word of Mouth in the business is vocal aspect in brand ... -
THE INFLUENCE OF STUDENT’S EXPECTATION, PERCEIVED UNIVERSITY QUALITY, PERCEIVED BRAND ORIENTATION AND PERCEIVED VALUE ON STUDENT’S SATISFACTION
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Master Of Management, 2014-11-01)The increasing popularity of international program offered by universities in Surabaya has raised a concern whether the students have already satisfied of what the universities have offered to them. With the student’s ... -
The Influence of the Financial Performance on Banks Bond’s rating in Indonesia.
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2014-01-01)Bank is institution that is able to channel back the funds held by surplus economic units to economic units that require or deficit funding. Therefore, in order to run smoothly the banking institutions had to work well. ... -
THE INFLUENCES OF SERVICE QUALITY TOWARD PERCEIVED VALUE AND STUDENT SATISFACTION WHICH AFFECT LOYALTY AND WORD-OF-MOUTH (WOM)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2010-01-01)The literature reveals that higher institutions are becoming more aware of the importance of Service Quality. This research study examines how service quality influences perceived value and student satisfaction in affecting ... -
INTELLECTUAL CAPITAL, CORPORATE PERFORMANCE AND CORPORATE GOVERNANCE AS MODERATING VARIABLE
(International Journal Of Advanced Research, 2019-05-01)Agency theory is a theory that explains the relationship between principal and agent in business. The main concern of this theory lies in how to solve problems that arise from agency relationships because of the inconsistency ... -
An Inverted U-Shaped Relationship between Work Team Cohesiveness and Work Team Performance: The Moderating Roles of Group Affective Tone and Task Complexity
(International Symposium On Business And Social Sciences, 2017-08-27)