Browsing Management by Title
Now showing items 542-561 of 853
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The Influence of SITEQUAL on E-loyalty through Customer E-Satisfaction of Indonesian Airlines Website
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2010-01-01) -
THE INFLUENCE OF SOCIAL MEDIA AND ENGAGEMENT ON BRAND ENGAGEMENT AND WORD OF MOUTH OF AIRASIA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-05-01)Since its rapid growth within, Word of Mouth occurs all the time with Social Media. Social Media defined to be genuine conversation of people in mutual interest. Word of Mouth in the business is vocal aspect in brand ... -
THE INFLUENCE OF STUDENT’S EXPECTATION, PERCEIVED UNIVERSITY QUALITY, PERCEIVED BRAND ORIENTATION AND PERCEIVED VALUE ON STUDENT’S SATISFACTION
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Master Of Management, 2014-11-01)The increasing popularity of international program offered by universities in Surabaya has raised a concern whether the students have already satisfied of what the universities have offered to them. With the student’s ... -
The Influence of the Financial Performance on Banks Bond’s rating in Indonesia.
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2014-01-01)Bank is institution that is able to channel back the funds held by surplus economic units to economic units that require or deficit funding. Therefore, in order to run smoothly the banking institutions had to work well. ... -
THE INFLUENCES OF SERVICE QUALITY TOWARD PERCEIVED VALUE AND STUDENT SATISFACTION WHICH AFFECT LOYALTY AND WORD-OF-MOUTH (WOM)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2010-01-01)The literature reveals that higher institutions are becoming more aware of the importance of Service Quality. This research study examines how service quality influences perceived value and student satisfaction in affecting ... -
INTELLECTUAL CAPITAL, CORPORATE PERFORMANCE AND CORPORATE GOVERNANCE AS MODERATING VARIABLE
(International Journal Of Advanced Research, 2019-05-01)Agency theory is a theory that explains the relationship between principal and agent in business. The main concern of this theory lies in how to solve problems that arise from agency relationships because of the inconsistency ... -
An Inverted U-Shaped Relationship between Work Team Cohesiveness and Work Team Performance: The Moderating Roles of Group Affective Tone and Task Complexity
(International Symposium On Business And Social Sciences, 2017-08-27) -
January effect pada Pasar saham Indonesia
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-12-18)Penelitian ini menguji January Effect, dengan tidak hanya membandingkan return per tahun dengan return bulan Januari saja, tetapi juga membandingkan return per tahun dengan return bulan-bulan yang lain. Dengan demikian, ... -
Mantaining customer loyalty: case study in Indonesian local cosmetic brand
(Society of Interdisciplinary Business Research, 2020-06-06)Modern society teaches that outer appearance is the most valuable asset that everyone must have nowadays. In a society where certain appearances and figures of the face are renowned for their beauty, women invest a lot ... -
Measuring Customer Perception of Higher Education Brochure Quality: Developing and Validating a Scale
(Social Science & Business Research Network (SSBRN), 2019-07-04)The higher education in Indonesia is divided into two groups, which are Public Universities and Private Universities. The Public Universities are managed by the Research, Technology, and Higher Education Minister of ... -
Measuring Customer Perception of Higher Education Brochure Quality: Developing and Validating a Scale
(Social Science & Business Research Network (SSBRN), 2019-07-04)The higher education in Indonesia is divided into two groups, which are Public Universities and Private Universities. The Public Universities are managed by the Research, Technology, and Higher Education Minister of ... -
Measuring Customer Perception of Higher Education Brochure Quality: Developing and Validating a Scale
(Social Science and Business Research Network, 2019-07-04)The higher education in Indonesia is divided into two groups, which are Public Universities and Private Universities. The Public Universities are managed by the Research, Technology, and Higher Education Minister of ... -
MEASURING CUSTOMER PERCEPTION OF HIGHER EDUCATION BROCHURE QUALITY: DEVELOPING AND VALIDATING A SCALE
(STIE EKUITAS, 2019-07-04)Higher education in Indonesia is divided into two groups, which are Public Universities and Private Universities. The Public Universities are managed by the Research, Technology, and Higher Education Minister of Republic ... -
Measuring Organizational Performance: A Case Study of Food Industry SMEs in Surabaya-Indonesia
(International Journal Of Scientific Research And Management, 2017-12-12)The concept of the Balance Scorecard is premised on the need for financial and non-financial indicators that enable a holistic measurement of performance of the organization. The food industry in Indonesia is experiencing ... -
Measuring the Organizational Innovation Capabilities (A case study of SMEs Food Industry in Surabaya-Indonesia)
(Information and Knowledge Management, 2019-06-30)The presence of Micro, Small and Medium Enterprises (MSMEs) is consider as one of the most important drivers of the economy in Indonesia. The existence of MSMEs can also be the backbone of the community's economy which ... -
Memahami Pergerakan Dolar
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-01) -
Membaca Pergerakan IHSG
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-01) -
Menganalisis pengaruh social media advertising content, dan social media sales promotion content terhadap behavioural intention, melalui hedonic brand image dan functional brand image pada pelanggan dessertbox Bittersweet by Najla di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2021-10-09)Produk dessert banyak digemari di era sekarang ini khususnya di kalangan anak muda karena dessert merupakan makanan penutup atau makanan pembuka yang manis dan memiliki bentuk yang unik, sehingga dapat membuat banyak orang ... -
METODE INTERPRETIVE STRUCTURAL MODELING DAN MICMAC ANALYSIS DALAM PENENTUAN HUBUNGAN FAKTOR-FAKTOR YANG MEMPENGARUHI SUPPLY CHAIN AGILITY (STUDI KASUS DI PT INSERA SENA)
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Master Of Management, 2010-06-21)Agility merupakan karakteristik dasar dari supply chain yang membantu perusahaan untuk dapat bertahan dan menang dalam sebuah kompetisi di era global saat ini. Agility membantu perusahaan menyediakan produk yang tepat, ... -
MONETARY COST, NATURAL ENVIRONMENT, AND RELIGIOUS ATMOSPHERE TOWARD SATISFACTION THROUGH PERCEIVED VALUE OF THE DESTINATION AND EMOTION OF AWE OF MOUNT BROMO TOWARD TOURIST FROM SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-15)This study is aimed to understand how monetary cost, natural environment, and religious atmosphere toward satisfaction through perceived value of the destination and emotion of awe of Mount Bromo toward tourist from ...