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PENGARUH FOOD QUALITY, SERVICE QUALITY, BRAND IMAGE, RESTAURANT ATMOSPHERE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA KONSUMEN DREAMS CARS RESTO & CAFE SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-07)
Food and beverage industry is increasingly being driven by lifestyle changes
and community diet as well as stress levels of Indonesian society, especially in big
cities. With the potential of this large market, will make ...
Pengaruh Service Quality,Price,dan Brand Image Pull & Bear Terhadap Customer Satisfaction dan Repurchase Intention di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-25)
The growth of fashion retail in Indonesia is increasingly a lot and this is supported by the need for clothing in Indonesia are demanding more and more with the developments of the current fashion that makes a fashion brand ...
ANALISIS PENGARUH PRODUCT QUALITY, STORE ATMOSPHERE DAN SERVICE QUALITY TERHADAP REPATRONAGE INTENTION MELALUI CUSTOMER SATISFACTION PADA PELANGGAN MATAHARI DEPARTMENT STORE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-31)
Retail is one of the activities that market the value of a product and provide services to consumers, where a product can be purchased in retail or units of a product for the needs of personal consumers or family needs. ...
How to Create Sustainability for Modern Retail through Private Label: Case Study for Giant Supermarket in Indonesia
(Society of Interdisciplinary Business Research, 2017-07-06)
From year to year, modern retail business has changed quite drastically and by that we
can see new retail businesses. Nowadays, retail businesses in Indonesia is having a drastic
increase and we can know this is happening ...
ANALISIS PENGARUH SERVICE QUALITY, CUSTOMER SATISFACTION, DAN CUSTOMER VALUE TERHADAP CUSTOMER LOYALTY MELALUI CRM QUALITY PADA PELANGGAN GERAI J.CO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-04)
Throughout the year 2016, the growth of the value of the food and beverage industry
is more stable because it is driven by sales volume. Investment from 2015 to 2016 in this
field increased by 16% by Rp 43 trillion, thus ...
CHEF CELEBRITY RESTAURANT IN INDONESIA: CAN IT STAY IN CONSUMERS’ HEART FOR A LONG TERM?
(International Conference on Management, Business, Social and Humanities Research, 2018-02-14)
Players in the restaurant industry of course continue to compete in an effort to
win the hearts of consumers. Various ways are done by entrepreneurs to be able to
seize up to stay consumer hearted such as with restaurants ...
ANALYSIS OF THE INFLUENCE OF QUALITY OF THE PHYSICAL ENVIRONMENT, FOOD, AND SERVICE QUALITY ON RESTAURANT IMAGE, CUSTOMER SATISFACTION AND BEHAVIOR INTENTION TO THE CUSTOMERS OF THE BONCAFE RESTAURANT IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-18)
Human beings have so many kinds of needs that need to be fulfilled in order for them to live. One of those needs is food; this is considered as primary needs and with continuous improvement if this era is makes various ...
THE EFFECT OF CORPORATE IMAGE, PRODUCT QUALITY, SERVICE QUALITY, PERCEIVED RISK, PRICE CONSCIOUSNESS TOWARD REPURCHASE INTENTION OF SAMSUNG IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-27)
Technology is a driving factor in the process of globalization. Technology
start accelerated from 25 years ago. Start from 23 years ago the first Internet
commercialized, 22 years ago was created first mobile phone with ...
How to Create Sustainability for Modern Retail through Private Label: Case Study for Giant Supermarket in Indonesia
(Society of Interdisciplinary Business Research, 2017-07-06)
From year to year, modern retail business has changed quite drastically and by that we
can see new retail businesses. Nowadays, retail businesses in Indonesia is having a drastic
increase and we can know this is happening ...
Analisis Pengaruh Service Quality, Service Leadership dan Easy to Use terhadap Customer Satisfaction dan Customer Loyalty Internet Banking BCA di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-11-23)
Competition among companies in Indonesia increasingly competitive.
Each company strives to win over consumers by providing superior products. In
addition, also provide optimal service. The consumer is king, so it should ...