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Analisis pengaruh physical environment quality terhadap perceived value, customer satisfaction dan customer loyalty pada pelanggan restoran pavilion JW Mariott di Surabaya 

Lee, Sherren (2020-09-14)
Berdasarkan data Badan Pusat Statistik mengenai pertumbuhan HOREKA) di Indonesia mengalami peningkatan setiap tahunnya dari 2009 – 2016. Banyaknya wisata kuliner hari – hari ini , juga turut mendorong pertumbuhan restoran ...
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ANALISA PENGARUH PERCEIVED BENEFIT DAN PERCEIVED RISK TERHADAP PERCEIVED VALLUE YANG MEMBENTUK INTENTION TO USE PELANGGAN LAZADA DI SURABAYA 

YULIANA, IRMA (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-13)
The growth of Internet users in Indonesia from year to year are increasing. The number of people that connected to the Internet network makes the company in the sale of products and services expand their business into ...
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ANALISIS PENGARUH QUALITY, PRICE LEVEL, PRICE FAIRNESS, POSITIVE EMOTIONS, DAN SYMBOLIC DIMENSION TERHADAP CUSTOMER SATISFACTION DAN PADA AKHIRNYA REPURCHASE INTENTION PELANGGAN TRANSMART HYPERMARKET DI SURABAYA 

SUTRISNO, ZATIRA YUNINGWATI (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-18)
The growth of the Indonesian retail industry has slowed due to several things, such as the economic conditions of the lower middle class and the shifting consumption patterns to leisure (culinary, traveling, and ...
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Creative Ways to create Loyalty for Millenials through Bazaar in Indonesia 

Ronald; Amelia (The Mattingley Publishing Co., Inc, 2020-02-28)
Short-term events are called festivals. These events are important for the world of tourism (Chang, 2006). The bazaar has recently become a trendy event and is starting to attract attention. We also know that markets like ...
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ANALYSIS OF THE BEST ALTERNATIVE STRATEGY TO DEVELOP SMALL MEDIUM ENTERPRISES IN SURABAYA 

CHRISTIONO, VICTORIA GIOVANI (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-20)
The first goal of the United Nations’ 17 Sustainable Development Goals in the 2030 Agenda is to end poverty in all its forms everywhere, and the poverty rate in Indonesia was 9.66% in September 2018. The poverty issue in ...
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Seeing Fashion Product through Rose Glasses: Why Customers are Willing to Pay a Premium for Luxury Products 

Amelia, Amelia; Ronald, Ronald (Society of Interdisciplinary Business Research, 2017-06-06)
Increased economy in Indonesia recently encouraged increased lifestyle in the society. Increased lifestyle is characterized by the request from the government on luxurious goods. Prada is one of the luxurious produts in ...
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ANALISIS PENGARUH PUSH FACTORS TERHADAP SWITCHING BEHAVIOR MELALUI SWITCHING INTENTION PADA PELANGGAN OPERATOR SELULER DI SURABAYA 

MANJANI, VIDIA ARUM (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-01-13)
The development of the business telecommunication is currently growing rapidly, it can be seen also from the emergence of many mobile operators. The numbers of mobile operator makes consumers tend to switch carriers with ...
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Acceptance of Technology Innovation Theory in Online Shopping of Travel Agent Customer in Indonesia 

Amelia; Ronald (TEST Engineering & Management, 2020-02-28)
The rapid development of the internet has opened up so many opportunities for companies to provide the consumers for something more. In Marketing Aspects, marketers today are more oriented to digital coupons in mobile ...
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The Effect of Company Performance to Managerial Risk Taking: an Insight from Prospect Theory 

Dananjaya, Yanuar; Irwanto, Andry; Susilowati, Erna (President University, 2018-05-02)
One of the fundamental principle in Finance is that people behave in risk averse manner. Risk is only taken if it will result in higher expected value. The higher the risk, the higher also value to be expected. However, ...
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Analisis pengaruh e-trust dan e-satisfaction terhadap attitudinal loyalty dan behavioural loyalty pada mahasiswa perguruan tinggi swasta pengguna synchronous online learning microsoft teams di Surabaya 

Benita, Averia Lana (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2021-10-29)
Perkembangan dari teknologi di Indonesia kian meningkat setiap tahunnya, terutama pada tahun 2020 awal Indonesia dilanda pandemic covid-19 yang menyebabkan kegiatan di berbagai bidang terganggu terutama bidang pendidikan. ...
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AuthorAmelia (61)Ronald (56)Amelia, Amelia (35)Ronald, Ronald (35)Gunawan, Hananiel M. (27)Soedibyo, Yolanda (12)Sondakh, Oliandes (11)Soeindra, Victor (8)Dananjaya, Yanuar (7)Herbert, Go George (5)... View MoreSubjectCustomer Satisfaction (136)Service Quality (96)Customer Loyalty (79)Repurchase Intention (57)Perceived Value (49)Product Quality (47)customer satisfaction (44)customer loyalty (42)Price (34)service quality (32)... View MoreDate Issued2020 - 2021 (204)2010 - 2019 (649)Has File(s)
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