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THE EFFECT OF SERVICE QUALITY, PRODUCT QUALITY, GENERAL EXTERIOR, GENERAL INTERIOR ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY OF MCDONALD’S RESTAURANT BASUKI RAHMAT IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-02)
Food had become one of the most important factors in people’s life. One of
the largest food chain in the world, McDonald’s play a big role in food and
beverages business. McDonald’s contributes big aspect in worldwide ...
Analisis Pengaruh Service Quality, Service Leadership dan Easy to Use terhadap Customer Satisfaction dan Customer Loyalty Internet Banking BCA di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-11-23)
Competition among companies in Indonesia increasingly competitive.
Each company strives to win over consumers by providing superior products. In
addition, also provide optimal service. The consumer is king, so it should ...
PENGARUH SERVICE QUALITY, PRODUCT ATTRIBUTE, BRAND IMAGE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION (STUDI KASUS PADA TAKSI BLUE BIRD DI SURABAYA)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-01-20)
Over time, the total population will be growing every year. With increasing
population will also increase the ownership of a motor vehicle. So that the volume of motor
vehicles will also increase dramatically. Increased ...
Pengaruh Distribution,Promotion,Product Quality,Product Inovation,Price,Service Quality terhadap Customer Loyalty melalui Customer Satisfaction pada produk UD Delta Tehnik di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-11-28)
Competitive strategy becomes a interesting phenomenon to be discussed with every
businessman because a strategy is the key to success businessman. Now every businessman
who has his own business required for how to deal ...