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Mantaining customer loyalty: case study in Indonesian local cosmetic brand
(Society of Interdisciplinary Business Research, 2020-06-06)
Modern society teaches that outer appearance is the most valuable asset that everyone must
have nowadays. In a society where certain appearances and figures of the face are renowned
for their beauty, women invest a lot ...
Pengaruh product quality, service quality, environment quality, dan product assortment terhadap customer loyalty melalui customer satisfaction restoran XO Suki Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-10-05)
Kuliner menjadi bisnis yang terus berkembang saat ini. Dengan mudahnya menemukan berbagai jenis restoran yang selalu bertambah di Surabaya. Hal ini mengharuskan para pemilik restoran untuk berpikir agar usahanya tetap dapat ...