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ANALISIS PENGARUH KUALITAS PRODUK, HARGA, CITRA TOKO, DAN KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING PADA TOKO TANJUNG BARU DI MOJOKERTO
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2013-12-10)
This research is aiming to understand how impact of product quality, price,
store image, and service quality toward customer loyalty with customer satisfaction
as an intervening variable at Tanjung Baru store, Mojokerto.
The ...
PRICE, PRODUCT ASSORTMENT, PRODUCT QUALITY AND EMPLOYEE SERVICE TOWARD BEHAVIOR INTENTION THROUGH CUSTOMER SATISFACTION AND STORE IMAGE ON H&M AT SUPERMALL IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-20)
The global fashion retail industry has been characterized by fierce
competition for numerous years. Retail store increasing pressure to distinctly
differentiate them from other competing retail stores by offering ...