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FAKTOR-FAKTOR YANG MEMPERNGARUHI BRAND LOYALTY PADA WEB AIRASIA DI SURABAYA 

WIRAWAN, ANGELICA ANASTASIA (Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-11-27)
Aimed to this study determine the influence of Quality of Information , Security / Privacy , Perceived Risk , Word of Mouth , Good Online Experience , and Brand Name / Brand Reputation against Brand Trust consumer web ...
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ANALISIS PENGARUH MALL ENVIRONMENT TERHADAP CUSTOMER LOYALTY MELALUI MALL VALUE DAN CUSTOMER SATISFACTION PADA TUNJUNGAN PLAZA DI SURABAYA 

MANDASARI, YULINDA (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
At this time, business growth that is growing rapidly in Indonesia is a business engaged in retail, one of which is the Mall. Even in the city of Surabaya, many people make the Mall a place to shop, have fun, vacation ...
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PENGARUH KUALITAS LAYANAN, KUALITAS MAKANAN DAN NILAI YANG DIRASAKAN TERHADAP KEPUASAN PELANGGAN RESTORAN CEPAT SAJI (STUDI KASUS PELANGGAN KFC TUNJUNGAN PLAZA) 

TANDI, STHEVANY KHRISMASTRI (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-01-12)
Competitive world of business becomes more intense, making the business requires a strategy to increase market share either by increasing customer satisfaction. The purpose of this study is to analyze and prove the influence ...
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PENGARUH OPERANT DAN OPERAND SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER ENGAGEMENT DAN CUSTOMER SATISFACTION (STUDI PADA NASABAH BANK CIMB NIAGA DI SURABAYA) 

GUINIOR, STEVEN (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-20)
Economic growth is increasing every day. Economic growth has already led to changes in the structure of the economy. Economic growth is also followed by the development of business in the service sector, especially in ...
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PENGARUH GREEN PRODUCT QUALITY DAN GREEN BRAND IMAGE TERHADAP CONSUMER LOYALTY MELALUI GREEN SATISFACTION, GREEN BRAND EQUITY DAN GREEN TRUST PADA PRODUK THE BODY SHOP DI SURABAYA 

HARTONO, FENNY KARLINA (Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2011-07-25)
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Riview: Can customer misbehavior be controlled case study of retail industry consumer behavior in indonesia 

Amelia (2019-05-29)
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Review: Determinant of customer - company identification of starbucks in indonesia 

Ronald (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-05-29)
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ANALISIS PENGARUH ENTERTAINMENT, INFORMATION, IRRITATION, PERSONALIZATION, DAN LOCATION TERHADAP REPURCHASE INTENTION MELALUI ADVERTISEMENT VALUE, ADVERTISING ATTITUDE, DAN BRAND ATTITUDE PADA IKLAN INDOMIE DI SURABAYA 

Candra, Krisna Putra (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-05)
Nowadays the era in which all forms of necessity of life can be fulfilled easily and quickly, because now we are in an age where all forms of technology have been created. Here people can do things more easily, including ...
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ANALISA FAKTOR-FAKTOR YANG MEMPENGARUHI KEINGINAN UNTUK MENGGUNAKAN TABLET SAMSUNG GALAXY DI SURABAYA 

Abraham, Ericko (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2013-11-28)
Nowadays, technological advances around the world including in Indonesia has been growing rapidly and this development is supported by increased and varied human need for technology. One of the technological developer ...
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ANALISIS PENGARUH SERVICE QUALITY, PRODUCT QUALITY, DAN SALESPERSON COMPETENCE TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION DAN TRUST OF MANUFACTURER PADA PRODUK KOSMETIK REVLON DI SURABAYA 

CYNTHIA, CLARA (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-04)
Cosmetics are identic with women. Besides fashion, cosmetics also become a trend that counts by women. Due to the rapid development of cosmetics, so many cosmetic brands that emerge both from domestic and abroad. ...
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AuthorRonald (48)Amelia (47)Amelia, Amelia (33)Ronald, Ronald (33)Soedibyo, Yolanda (12)Gunawan, Hananiel M. (11)Dananjaya, Yanuar (7)Sondakh, Oliandes (7)Soeindra, Victor (5)Santoso, Wiliam (4)... View MoreSubjectCustomer Satisfaction (134)Service Quality (94)Customer Loyalty (78)Repurchase Intention (54)Perceived Value (46)Product Quality (44)Price (33)Brand Image (31)Perceived Quality (29)Food Quality (23)... View MoreDate Issued2019 (168)2018 (97)2017 (80)2012 (78)2016 (64)2014 (54)2015 (43)2013 (39)2011 (15)2010 (11)Has File(s)Yes (649)

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